Barista

In brief

**Overview** The Phakisa Group is seeking a friendly, confident, energetic, and customer-focused Barista to join their team. The role involves preparing and serving high-quality coffee and other beverages, providing excellent customer service, and creating a welcoming experience for customers. **What you will do** * Prepare and serve a variety of coffee and hot and cold beverages according to company standards. * Operate and maintain coffee machines, grinders, and other barista equipment. * Take customer orders accurately and process payments where required. * Provide friendly, professional, and efficient customer service. * Confidently engage and interact with customers in a warm and professional manner. * Maintain a clean, hygienic, and organised coffee station and work area. * Ensure coffee, milk, syrups, cups, and other supplies are adequately stocked. * Monitor the quality, freshness, and presentation of beverages. * Assist with food preparation and service when required. * Follow all food safety, hygiene, and health and safety procedures. * Handle customer queries and resolve basic complaints professionally. * Assist with opening and closing duties. * Monitor stock levels and report shortages or damaged items to management. * Work effectively as part of a team during busy periods. * Perform any other reasonable duties as required by management. **Requirements (from the original advert)** *Mandatory:* * Previous experience as a Barista or in a similar hospitality/customer service role. * Knowledge of coffee preparation and basic coffee-making techniques. * Fluent in English, with strong verbal communication skills. * Confident and comfortable engaging and interacting with customers. * Friendly, outgoing, and customer-service orientated. * Good communication and interpersonal skills. * Ability to work efficiently under pressure in a fast-paced environment. * Good attention to detail and presentation. * Ability to work flexible hours, including weekends and public holidays where required. * Basic numeracy and literacy skills. *Advantageous:* * Barista or hospitality-related training/certification. * Experience operating an espresso machine and coffee grinder. * Knowledge of different coffee types and preparation methods. * Previous experience in a restaurant, café, hotel, or similar hospitality environment. **Who should apply** The ideal candidate is a friendly, confident, energetic, and customer-focused individual with an engaging personality. They should be fluent and articulate in English, approachable, reliable, punctual, and well-presented. A positive and energetic attitude is essential, along with strong customer-service skills, a team-player mentality, and good organizational skills with attention to detail. The candidate should also be willing to learn and take initiative. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/barista-phakisa-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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