Customer Support - East London
- Location
- East London, Eastern Cape
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a Customer Support individual based at Jonsson Workwear's East London store. The core purpose of the role is to ensure customers are connected with suitable workwear, receive efficient and brilliant service, and have their exact needs understood and met. The position is critical as an in-store point of contact, aiming to exceed customer expectations and reflect the brand's quality. **What you will do** * Provide exceptional in-store customer service. * Establish new customer connections and strengthen existing partnerships to understand customer requirements. * Leverage product knowledge to recommend solutions that meet or exceed customer needs. * Effectively engage with customers and collaborate with colleagues using strong communication and interpersonal skills. * Facilitate a smooth customer experience, from recommending workwear to processing requests. * Execute all required tasks efficiently, accurately, and with urgency. * Consistently follow up on commitments, follow through, and fulfil them. **Requirements (from the original advert)** * Presentable * Well-spoken * Professional * Ability to display communication and interpersonal skills * Ability to utilise product knowledge * Ability to maintain accuracy with urgency **Who should apply** Jonsson Workwear is seeking a driven, highly professional, and customer-obsessed individual. The ideal candidate should be presentable, well-spoken, and professional, always prepared to go to great lengths to impress customers, ensuring they are served with authentic consideration, charisma, and obsession. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/customer-support-east-london-jonsson-workwear Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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