OUT Broker Team Assistant (Cape Town)

In brief

**Overview** OUTsurance is a leading South African insurance company with 29 years of experience, known for its innovative, digitally-advanced solutions while maintaining human values. The company's success is attributed to its employees, and it has been voted a Top Employer in South Africa since 2022. This role is for a Team Assistant within the OUT Broker Department, based in the Western Cape office. The position involves undertaking daily administrative tasks for staff and ensuring the smooth functioning and coordination of the department’s administrative duties. The Team Assistant reports directly to the Western Cape General Manager and collaborates closely with the wider Commercial team. **What you will do** Key responsibilities for this role include: * Supporting the Regional and General Managers & Department in organising various projects. * Screening, directing calls, and distributing correspondence. * Handling front office and reception duties. * Addressing ad-hoc requests & queries. * Managing diaries and organising meetings and appointments, often controlling access to calendars. * Booking and arranging travel, transport, and accommodation when required. * Liaising with internal and external stakeholders. * Monitoring, prioritising, responding to, or drafting responses to emails in a timely and efficient manner as directed by the Gauteng Regional Sales Managers. * Processing invoices and expense claims and liaising with the PA to the Head of Business in this regard. * Assisting in organising events and attending these events to facilitate their success. * Typing, compiling, and preparing reports, presentations, and correspondence. * Taking minutes for meetings (handwritten or electronic). * Ordering of stationery. * Providing general administrative assistance. **Requirements (from the original advert)** * Matric * Proficient in MS Office Suite * 2 years’ experience as a Professional Assistant/Team Assistant, specifically arranging events. * Customer care experience or experience dealing with client complaints. * Business writing skills. * Valid driver's license and own vehicle. * Demonstrate the following competencies at an advanced level: * Excellent organisational skills. * A team player with a flexible approach. * Calm and professional manner. * Ability to prioritise and multi-task. * Strong written and verbal communication skills. * Excellent attention to detail, including proofreading skills, with the ability to maintain a high level of accuracy. * Ability to deal with sensitive information with discretion and to maintain confidentiality at all times. * Personal drive and a positive attitude. * Ability to be a self-starter and drive tasks to completion. **Who should apply** This role is suitable for an individual keen to grow their career in a vibrant environment, bringing outstanding energy and expertise. The ideal candidate will be a Team Assistant for the OUT Broker Department in the Western Cape office, demonstrating advanced competencies such as excellent organisational skills, being a flexible team player, maintaining a calm and professional manner, and possessing strong communication skills. The candidate should also exhibit excellent attention to detail, the ability to handle sensitive information confidentially, personal drive, a positive attitude, and be a self-starter. Crucially, an ideal candidate will align their personal work values with the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate, and Recognition. In accordance with OUTsurance's Employment Equity goals, preference will be given to individuals who meet the job requirements and are from designated groups. **Deadline** Not specified **Reference** Original posting: https://jobs.smartrecruiters.com/OUTsurance/744000155421049 Source: smartrecruiters

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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