Administrative Officer: Responsible Gambling, Research and Communication

In brief

**Overview** This role is for an Administrative Officer within the Responsible Gambling, Research and Communication Unit at the Western Cape Gambling and Racing Board. The primary purpose of this position is to provide administrative, coordination, and operational support to the unit. **What you will do** * Coordinate and provide administrative support for the effective implementation of the Board’s self-exclusion process, ensuring timely, accurate, and confidential services to individuals seeking self-exclusion, and effective engagement with relevant stakeholders. * Provide effective administrative and coordination support to the Responsible Gambling, Research and Communication Unit, including coordinating information, correspondence, meetings, events, travel, procurement, records, and other operational activities. * Provide administrative and operational support for responsible gambling research activities, including the coordination and management of research-related information and data, as well as documentation, storage, and dissemination of research outputs. * Assist in planning and implementing public awareness campaigns and initiatives aimed at promoting responsible gambling practices, increasing awareness of available support services, and engaging relevant stakeholders to enhance responsible gambling awareness and knowledge sharing. * Assist in monitoring and evaluating responsible gambling programmes, research activities, and related interventions, including tracking key performance indicators and outcomes, and providing information to support reporting and continuous improvement. * Coordinate and support the planning and scheduling of responsible gambling research activities, communication events, meetings, and related initiatives, ensuring effective diary management, stakeholder engagement, timely communication and follow-up, and the efficient coordination of event arrangements. **Requirements (from the original advert)** * A National Diploma in Office Administration, Business Administration, Social Sciences, or a related field relevant to the functions of the position. * Three (3) years’ relevant experience within a regulatory environment. * A valid Code B driver's licence. * Computer literacy and proficiency in Microsoft Office (e.g., Word, PowerPoint, Excel, Outlook). * Sound knowledge of report writing. * Strong administrative and organisational skills. * Attention to detail. * Sound judgement and problem-solving ability. * Good written and verbal communication skills. * Ability to handle sensitive and confidential information. **Who should apply** The ideal candidate will be a team player capable of working effectively with people at all levels while also working independently. They should demonstrate professionalism and empathy. The following will be advantageous for applicants: * Certification in Basic Counselling/Responsible Gambling/Addictions Treatment. * Experience working in a research environment. * Experience in the gambling industry. * Experience in responsible gambling programmes and gambling self-exclusion processes. * Knowledge of addiction-related support, intervention, and referral processes. * Knowledge of the legislative and regulatory frameworks applicable to responsible gambling. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/administrative-officer-responsible-gambling-research-and-communication-western-cape-gambling-and-racing-board Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Microsoft Excel
• Microsoft Office
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

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