Team Leader

Fidelity Services Group

Location
East London, Eastern Cape
Closing date

First listed . Last checked at source .

In brief

Overview This document outlines the role of a Team Leader at Fidelity Services Group, specifically for their East London Branch. The primary purpose of this position is to assist the Operations Manager within the Cash in Transit (CIT) division, ensuring that CIT operations are conducted according to planned procedures and schedules. What you will do Key responsibilities include: * Taking full responsibility and accountability for the assigned vehicle, which involves reporting mechanical faults, refuelling, operating various security systems, and ensuring vehicle cleanliness. * Assisting with daily operational requirements. * Ensuring security and managing the movement of CIT schedules during transit. * Driving the CIT vehicle when needed, if applicable. * Accident prevention and reporting. * Maintaining contact with controllers. * Carrying out Security drills and maintaining security awareness. * Taking preventative actions towards any reported suspicious activity. * Liaising with clients and all staff, specifically Management. * Completing documentation and administration, such as daily rosters and reports for management submission. * Reporting all delays to the Operation Manager immediately. * Risk Management and compliance. Requirements (from the original advert) * Clear Criminal record * PSIRA accredited with a minimum Grade C qualification * Cash In Transit CIT certificate * Firearm competency – with a minimum handgun for business purposes qualification * Computer literate compulsory * At least 3 years’ experience in security industry or similar role * Advantageous at FSG * CIT management/ supervisory experience is advantageous * Valid driver’s license is advantageous * Own transport is advantageous * Able to work under pressure * Prepared to work irregular hours * Clear disciplinary record Who should apply The ideal candidate for this role should be honest and reliable, possess good verbal and language abilities, and be assertive. They should demonstrate strong attention to detail, focus on customer service and relations, and have an understanding of quality assurance. Key competencies also include planning and organising skills, as well as alertness. The role requires individuals who are able to work under pressure and are prepared to work irregular hours. Deadline 17th October, 2026 Reference Original posting: https://www.myjobmag.co.za/job/team-leader-fidelity-services-group-9 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 3 years of experience.
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

* The above position is vacant at our East London Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit CIT operations are conducted according to planned procedures and schedules. Minimum Requirements: * Clear Criminal record * PSIRA accredited with a minimum Grade C qualification * Cash In Transit CIT certificate * Firearm competency – with a minimum handgun for business purposes qualification * Computer literate compulsory * At least 3 years’ experience in security industry or similar role Advantageous at FSG * CIT management/ supervisory experience is advantageous * Valid driver’s license is advantageous * Own transport is advantageous * Able to work under pressure * Prepared to work irregular hours * Clear disciplinary record Key Performance Areas not totally inclusive: * Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc. * Assisting with daily operational requirements * Ensure security and manage movement of CIT schedules during transit * Driving of the CIT vehicle when needed if applicable * Accident prevention and reporting * Maintain contact with the controllers * Carryout Security drills and maintain security awareness * Take preventative actions towards any reported suspicious activity * Liaise with clients and all staff - specifically Management * Complete documentation and administration e.g. daily roster and reports to be submitted to management * Report all delays to the Operation Manager immediately * Risk Management and compliance Other Personality Attributes and core competencies: * Must be honest and reliable * Must have good verbal and language abilities * Must be assertive * Pay attention to detail * Customer service and relations * Quality Assurance * Planning and organising skills * Alertness Deadline:17th October,2026

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