Logistics Clerk (Cape Town)

In brief

**Overview** This role is for a Logistics Clerk based in Cape Town at Mustek. The position primarily focuses on general logistics functions within the Logistics Department, particularly ensuring the correct release of stock to clients. Additionally, the role involves providing excellent customer service at the front counter, including greeting customers, answering their questions, and maintaining a professional attitude while resolving problems quickly and communicating effectively with staff and clients. **What you will do** Key responsibilities for this role include: * Efficiently and accurately checking all stock received in the Logistics Department. * Assisting with the offloading of courier deliveries, inspecting all boxes for damage, and endorsing waybills accordingly. * Accurately shelving stock in the correct locations for collection or delivery. * Completing the checking and shelving of stock within two hours from receipt. * Ensuring all stock is handled in the safest possible manner to avoid potential damage. * Preparing goods for couriers and capturing waybill information in time for daily collection. * Checking goods together with clients on collection to ensure the correct and complete order is handed over. * Maintaining good housekeeping at all times. * Assisting Drivers with deliveries when necessary. * Assisting clients with heavy goods, such as sending items to Technical via the goods hoist or loading them into vehicles. * Greeting customers and answering their questions in a friendly, conversational manner. * Being vigilant and taking appropriate action regarding suspicious visitor behaviour, such as calling HR staff for assistance. * Assisting sales staff with enquiries regarding the progress of deliveries or collections, communicating effectively and professionally at all times. * Contacting all customers for uncollected stock on a weekly basis to cancel orders when necessary. * Ensuring the correct order is handed over to the correct client by checking details on the Mustek system and verifying the client's identity. * Ensuring the client receives the correct and complete order on collection by checking items together. * Striving to provide customers with the best experience possible and working to solve problems quickly, while maintaining a professional attitude, even when dealing with challenges like an irate client. **Requirements (from the original advert)** * Matric * 2 years’ clerical/dispatch/stock control experience * Basic knowledge of general administrative processes * Good knowledge of stock control requirements * Good knowledge of facility layout * Excellent knowledge of applicable Mustek systems, processes and procedures. * Good communication * Excellent people skills **Who should apply** This role is suitable for an individual with experience in clerical, dispatch, or stock control functions, who is responsible and meticulous in handling logistics and stock. The ideal candidate will also possess strong customer service skills, capable of greeting customers, answering questions, and maintaining professionalism, even when faced with challenges or irate clients. They should be vigilant, able to communicate effectively, and committed to maintaining high standards of service and housekeeping. **Deadline** 20 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/logistics-clerk-cape-town-mustek-limited Source: myjobmag

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At a glance

• Customer service

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