Merchandiser - Hemmingways

In brief

Overview This role is for a Merchandiser at Dis-Chem Pharmacies' Hemmingways store in the Eastern Cape Region. The primary responsibility is to ensure that Dis-Chem's basic merchandising standards are properly executed and maintained, alongside providing excellent customer service. What you will do * Restock merchandise as needed to ensure maximum sales. * Ensure delivered stock/stock pulled from the storeroom is stored and packed in the correct space timeously. * Ensure stock on shelves has not reached sell-by date. * Ensure the full range of products is on the shelves at all times. * Facilitate rotation of stock on a regular, FIFO basis. * Report low stock levels, out-of-stock items, damaged stock, and expired stock to management. * Assist with counting of stock files and general stocktaking. * Adhere to Dis-Chem’s operating standards, store layout, and planograms. * Ensure boxes are flattened after unpacking stock and taken to the designated area. * Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing. * Report all price discrepancies to management. * Keep abreast of current and new products. * Ensure merchandising displays are built, faced up, stocked, and maintained. * Maintain daily physical upkeep of store and merchandise displays, and be responsible for designated stock in the storeroom as well as on the shop floor. * Assist with loading and off-loading of stock. * Ensure items without barcodes are clearly marked. * Assist with back shopping. * Assist in training of new staff. * Provide friendly, helpful, and courteous assistance and advice to all customers. * Ensure all out of stock queries from customers are followed up with the customer service out of stock list. * Ensure all customer stock queries are dealt with and resolved. * Ensure the correct uniform and badge are worn at all times. * Minimise any losses by handling all merchandise carefully. * Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations. Requirements (from the original advert) * Grade 12 / Matric * Up to 6 months’ retail experience (Essential) * Computer literate – MS Office * Willing and able to work retail hours * Strong command of the English language * Presentable * Effective engagement with customers, management, and staff * Trustworthy and honest * Time management * Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to * Reliable transport and/or reside in close proximity to the store * South African citizen * Clear credit and criminal records * At least 1 year retail experience (Advantageous) * Bilingual (Advantageous) * Knowledge of merchandising standards and the FMCG industry (Advantageous) * Product and category knowledge (Advantageous) * Ability to analyse ZMORE reports for ordering and stock taking (Advantageous) * Ability to report bad/suspicious behaviour relating to both staff and customers (Advantageous) Who should apply The ideal candidate is a South African citizen with a Grade 12/Matric qualification and up to 6 months of retail experience, though 1 year is advantageous. They must be computer literate in MS Office, willing and able to work retail hours, and physically capable of lifting and moving heavy boxes while adhering to health and safety standards. Strong command of the English language, a presentable appearance, trustworthiness, honesty, and effective time management are essential. The candidate should be adept at engaging with customers, management, and staff, and committed to providing excellent customer service. Reliable transport or proximity to the store is required, along with clear credit and criminal records. Advantageously, the candidate would be bilingual and possess knowledge of merchandising standards, the FMCG industry, product categories, and the ability to analyse ZMORE reports. Deadline 19 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/merchandiser-hemmingways-dis-chem-pharmacies-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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