Retail Store Assistant - Corkwood
- Location
- Eastern Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a Retail Store Assistant at Dis-Chem Pharmacies' Corkwood store. The primary purpose is to assist with the overall management of the store, ensuring operational and administrative duties are performed according to standard policy and procedure. **What you will do** * Manage and report all customer complements and complaints to management. * Establish a professional relationship with customers. * Ensure all customer stock queries are dealt with and resolved. * Maintain effective external communication with customers when they require feedback. * Assist customers with any enquiries and refer customers to the appropriate departments where applicable. * Adhere to the customer turnover per hour rate as per company benchmark. * Manage the shorts and overs at the point of sale, including the floats. * Manage refund and return transactions. * Ensure that back shopping and returned goods are handled correctly. * Verify and review deliveries and invoices for total accuracy. * Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. * Manage and control high risk stock. * Prepare the run reconciliation on a daily basis. * Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. * Maintain effective liaison between relevant parties. * Maintain effective document control including but not limited to float, petty cash, cash on hand. **Requirements (from the original advert)** * Grade 12 / Matric * Basic computer skills in Word, Excel, Outlook, and SAP. * Retail experience * South African citizen * MIE, clear criminal and credit record * Driver’s license and/or own reliable transport **Who should apply** The ideal candidate should possess retail administration and operational knowledge, be a team player with good customer relations skills, and demonstrate leadership and management abilities. They must be trustworthy, honest, able to work under pressure, and deadline-driven. **Deadline** 15 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/retail-store-assistant-corkwood-dis-chem-pharmacies Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- Microsoft Excel
- SAP
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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