Quality Assurance Officer: Verification Services

Helderberg Personnel

Location
Western Cape
Closing date

First listed . Last checked at source .

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In brief

**Overview** This role at Helderberg Personnel is for a Quality Assurance Officer specializing in Verification Services, with significant responsibilities in internal auditing. The position is central to ensuring the organization's compliance with SANAS (South African National Accreditation System) accreditation, managing quality assurance processes, and overseeing comprehensive internal audit activities. **What you will do** * Be responsible for all SANAS South African National Accreditation System matters relating to the accreditation / compliance of the organization at all times. * Timeously inform SANAS of changes within the organisation which may affect the accreditation / compliance status of the organisation, including changes in key personnel. * Handle general personnel administration, including maintenance of personnel records, employee contracts and job descriptions (compile, review, update etc.). * Assist with resource management, recruitment, selection and placement of employees together with Management. * Oversee filing, archiving and storage of all company and client related documents. * Manage technical staff to ensure smooth flow of work in progress. * Compile, review, update, implement, and provide training on Policies and Procedures. * Administer applications for verification (client database, info packs, client files). * Conduct Internal Audits. * Conduct Management reviews. * Handle Complaints and Appeals. * Handle any disclosure of association with staff. * Participate in the selection of a Verification Manager. * Conduct employee onsite observation. * Monitor performance. * Update Corrective Action Log. * Administer Committee Files. * Provide Internal Training. * Handle requests for use of logo’s / marks. * Conduct related bodies review. * Perform Software Validation. * Identify skills deficits and knowledge and non-conformances of verification staff and correct them, as well as providing staff training. * Handle requests for Re-Evaluations and Special Evaluations. * Request and verify old original certificates in case of special evaluations, re-evaluations or certificates issued due to an error. * Manage Access to Client Files. * Perform Final Assessment before archiving. * Conduct Periodic Monitoring of the company. * Provide strategic direction, manage and execute the Internal Audit Activity. * Coordinate specific processes to support the implementation and execution of the Audit Plan. * Monitor compliance. * Prepare and present audit findings and recommendations. * Provide assurance of compliance with statutory requirements, policies and procedures in line with standards. * Establish, manage and promote the standing of the Internal Audit Activity. * Develop and maintain the internal audit policy and procedure. * Develop and maintain strategic and operational risk based internal audit programs. * Communicate process steps to relevant stakeholders. * Manage and review the internal audit outcome. * Communicate the results of the internal audit outcome. * Monitor implementation progress. **Requirements (from the original advert)** Not specified **Who should apply** This role would suit an individual with a strong background in quality assurance, compliance, and internal auditing, particularly within a verification services context. The ideal candidate will be highly organised, detail-oriented, and capable of managing complex accreditation processes (SANAS). They should possess the ability to conduct various types of audits, handle administrative tasks related to personnel and documentation, manage staff, and implement training programs. Experience in developing and executing audit plans and ensuring compliance with statutory requirements is also essential. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/quality-assurance-officer-verification-services-helderberg-personnel Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

Job description

GENERAL DESCRIPTION: QUALITY ASSURANCE OFFICER * Responsible for all SANAS South African National Accreditation System matters relating to the accreditation / compliance of the organization at all times * Responsible to timeously inform SANAS of changes within the organisation which may affect the accreditation / compliance status of the organisation this includes changes in key personnel * General personnel administration maintenance of personnel records, employee contracts and job descriptions compile, review and update etc. * Resource management, recruitment, selection and placement of employees together with Management * Filing, archiving and storage of all company and client related documents * Manage technical staff to ensure smooth flow of work in progress * Policies and Procedures Compile, review, update, implement, training * Administer applications for verification client database, info packs, client files * Conducting of Internal Audits * Conducting of Management review * Handling of Complaints and Appeals * Handling of any disclosure of association with staff * Selection of a Verification Manager * Employee onsite observation * Monitoring of performance * Update Corrective Action Log * Administering of Committee Files * Internal Training * Handling requests for use of logo’s / marks * Related bodies review * Software Validation * Identifying skills deficits and knowledge and non-conformances of verification staff and correcting it as well as training of staff * Handling requests for Re-Evaluations and Special Evaluations * Requesting and verifying of old original certificates in case of special evaluations, re-evaluations or certificates issued due to an error * Managing Access to Client Files * Final Assessment before archiving * Periodic Monitoring of the company GENERAL DESCRIPTION: INTERNAL AUDITOR * Provide strategic direction, manage and execute the Internal Audit Activity, coordinate specific processes to support the implementation and execution of the Audit Plan, monitoring compliance, preparing and presenting audit findings and recommendations, and providing assurance of compliance with statutory requirements, policies and procedures in line with standards TASKS: * Establish, manage and promote the standing of the Internal Audit Activity * Develop and maintain the internal audit policy and procedure * Develop and maintain strategic and operational risk based internal audit programs * Communicate process steps to relevant stakeholders * Manage and review the internal audit outcome * Communicate the results of the internal audit outcome * Monitor implementation progress

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Quality Assurance Officer: Verification Services at Helderberg Personnel | SPANi - South African Jobs