Receptionist - Fixed Term Contract

In brief

**Overview** This is a Fixed Term Contract role for a Receptionist at CBRE Excellerate. The position is responsible for delivering a professional, welcoming, and efficient front-of-house experience for all employees, clients, and visitors. Key duties include operating the switchboard, managing visitor access, coordinating meeting rooms, and supporting daily front-desk operations, ensuring alignment with CBRE Excellerate service standards and client brand expectations. **What you will do** * **Front of House & Reception Duties:** * Serve as the first point of contact for all visitors, clients, and staff entering the Meeting Centre. * Provide a courteous, professional, and efficient reception experience, upholding client’s hospitality standards. * Manage visitor registration, access cards, and security protocols. * Maintain a neat, organised, and presentable reception area at all times. * **Switchboard and Communication Management:** * Operate the switchboard, answer incoming calls, and direct them promptly and accurately. * Take and relay messages where required, ensuring timely follow-up. * Assist with general information queries from visitors, staff, and internal teams. * **Meeting Centre & Room Coordination:** * Manage meeting room bookings, schedule, and setups. * Coordinate with cleaning, catering, and technical support teams to ensure meeting rooms are prepared and maintained. * Monitor meeting room usage and escalate any conflicts or issues to the Facilities team. * **Client Service & Relationship Management:** * Build positive relationships with employees and Stakeholders. * Ensure consistent delivery of CBRE Excellerate service excellent standards. * Handle client requests professionally and escalate when necessary. * **Administrative Support:** * Assist with general administrative tasks such as printing, scanning, filling, and courier arrangements. * Support Facilities Management with reporting, logs, and front-of-house documentation. * Manage stationery and front-office supplies. * **Health and Safety, and Security:** * Adhere to all site safety, security, and emergency procedures. * Report any hazards, incidents, or facility issues promptly. * Support emergency response protocols including evacuations and visitors tracking. **Requirements (from the original advert)** * Matric/ Grade 12 Essential. * Reception, front-of-house, or switchboard experience 2-3 years preferred. * Experience working in a corporate environment, preferably within facilities management or a client-focused service organization. * Proficiency in MS Office and digital booking systems. * Strong telephone etiquette and communication skills. * Professional verbal and written communication. * Exceptional customer service and interpersonal skills. * Ability to multitask and manage competing priorities. * High level of professionalism, confidentiality, and discretion. * Strong organizational and administrative skills. * Calm and composed under pressure. * Client-centric mindset aligned with client’s and CBRE Excellerate’s values. * Punctual, reliable, and well-presented. * Positive attitude and teamwork spirit. * Proactive, solution-driven, and detail-oriented. * Advanced understanding of general maintenance procedures and techniques. **Who should apply** Candidates should possess a Matric/Grade 12 qualification, coupled with 2-3 years of preferred experience in reception, front-of-house, or switchboard operations, ideally within a corporate setting or a client-focused service organization. Proficiency in MS Office and digital booking systems is required, alongside strong communication, telephone etiquette, customer service, and interpersonal skills. The ideal candidate will demonstrate professional verbal and written communication, the ability to multitask effectively, high levels of professionalism, confidentiality, discretion, and strong organizational and administrative capabilities. They must be able to remain calm under pressure, exhibit a client-centric mindset, punctuality, reliability, and a well-presented appearance. A positive attitude, teamwork spirit, proactive approach, solution-driven nature, and attention to detail are essential, as is an advanced understanding of general maintenance procedures. **Deadline** 08 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/receptionist-fixed-term-contract-cbre-excellerate Source: myjobmag

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At a glance

• Microsoft Office
• Customer service

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