BPO & Call Centre Sales Specialist

In brief

**Overview** This role at SMD Technologies is for a proactive and target-driven B2B Sales Specialist focused on developing and growing the company's presence within the BPO, call centre, collections, and customer-service sectors. The successful candidate will be responsible for identifying new business opportunities, prospecting for potential clients, establishing relationships with key decision-makers, and developing a strong sales pipeline. This is primarily a new-business and client-farming position, requiring active market engagement, meeting prospective clients, and identifying opportunities to supply SMD’s broad range of products, rather than a traditional account-management role. **What you will do** * Identify and prospect for new B2B clients within the BPO, call centre, collections and customer-service sectors. * Build and maintain a strong pipeline of prospective clients and sales opportunities. * Research target organisations and identify relevant procurement, IT, operations and business decision-makers. * Conduct cold calling, email outreach, networking and other proactive business-development activities. * Arrange and attend client meetings and site visits to identify business opportunities. * Develop relationships with decision-makers and key stakeholders within prospective accounts. * Identify client requirements and recommend suitable SMD products and solutions. * Promote products including headsets, computers, monitors, peripherals, furniture and other workplace technology solutions. * Prepare and present suitable product proposals and quotations in conjunction with the relevant internal teams. * Follow up on opportunities and maintain regular contact with prospective and newly acquired clients. * Develop newly acquired clients into long-term, repeat customers. * Identify opportunities to cross-sell and expand SMD’s product offering within client organisations. * Keep accurate records of prospects, meetings, opportunities and sales activities on the relevant systems. * Work closely with internal sales administration and order-processing teams to ensure a smooth handover of confirmed business. * Achieve agreed sales targets and business-development KPIs. * Stay informed about market trends, competitors and opportunities within the BPO and contact centre industry. * Attend industry events, networking opportunities and client meetings when required. * Perform other sales-related and ad hoc duties as required. **Requirements (from the original advert)** * Grade 12 / Matric. * Relevant tertiary qualification in Sales, Marketing, Business Management or a related field will be advantageous. * Minimum 2–3 years’ experience in B2B sales, business development or a similar sales environment. * Proven experience in new-business development and prospecting. * Experience selling technology, electronics, workplace solutions or related products will be advantageous. * Experience working with BPOs, call centres, collections businesses or large corporate clients will be advantageous. * Strong cold-calling, networking and relationship-building skills. * Excellent communication, negotiation and presentation skills. * Strong business acumen and the ability to identify commercial opportunities. * Target-driven, self-motivated and comfortable working independently. * Strong computer literacy, including Microsoft Office. * Valid driver’s licence and willingness to travel for client meetings and site visits. **Who should apply** This role is suitable for a proactive, target-driven individual with a minimum of 2-3 years of proven experience in B2B new-business development and prospecting. The ideal candidate will possess strong cold-calling, networking, relationship-building, communication, negotiation, and presentation skills, coupled with strong business acumen. They should be self-motivated, comfortable working independently, proficient in Microsoft Office, and hold a valid driver's licence with a willingness to travel for client engagements. Experience in selling technology solutions or working within BPOs, call centres, collections businesses, or large corporate clients would be advantageous. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/bpo-call-centre-sales-specialist-smd-technologies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Office
• Cold calling
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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