Labour Centre: Kwa-Maqoma but stationed at Alice Satellite Office
Department of Employment and Labour
- Closing date
First listed . Last checked at source .
In brief
**Overview** This is a description for a single Labour Centre position (Ref No: HR4/4/1/202) within the Department of Employment and Labour. The role is based at the Kwa-Maqoma Labour Centre but will be stationed at the Alice Satellite Office. **What you will do** Key responsibilities for this position include providing Unemployment Insurance services through direct customer interaction, conducting quality assurance and follow-up on Unemployment Insurance applications, administering UI claims and processing services, and supervising human, financial, and equipment/asset resources within the section. **Requirements (from the original advert)** * An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA. * Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment. * Valid driver’s licence. * Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA). * Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer Literacy, Problem Solving, Planning and Organising. **Who should apply** Ideal candidates are those possessing an NQF Level 6 undergraduate qualification in Operations Management, Public Management or Administration, Business Administration or Management, Administrative Management, Management, Financial Accounting, or Finance. Applicants should have two years of functional experience in a Client Services or Claims Processing environment, specifically within operations or the insurance sector, and must hold a valid driver’s licence. Essential knowledge includes the Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, and the Protection of Personal Information Act (POPIA). Required skills include interpersonal, presentation, listening, verbal and written communication, computer literacy, problem-solving, planning, and organising. *Priority will be given to African Males, White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females, and People with Disability.* **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/department-of-employment-and-labour-vacancies-9#spani-ref-hr4-4-1-202 Source: govpage
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At a glance
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Job description
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