Branch Manager

In brief

**Overview** Sleepmasters is one of the top multi-site bed retailers in the UK, with over 140 stores, and has developed expertise in providing quality beds, bedsteads, and mattresses for 20 years. The Branch Manager role involves an entrepreneurial leader taking full ownership of a retail store, strategically leading and optimizing its total operational performance, from driving sales and profitability to ensuring world-class customer service and visual merchandising, essentially running the store as their own business. **What you will do** * **Store Performance:** Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals. * **Floor Leadership & Execution:** Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards. * **Team Empowerment:** Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture. * **Risk & Admin Control:** Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met. * **Customer Service Champion:** Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience. **Requirements (from the original advert)** * **Education:** Matric certificate. * **Experience:** 3 to 6 years of retail experience. * **Core Competencies:** Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking. * **Skills:** Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.). **Who should apply** This role is suited for an entrepreneurial leader ready to take full ownership of a retail store and run it like their own business. The ideal candidate will possess strong capabilities in decision-making, supervision, planning, organization, coping with pressure, and entrepreneurial thinking. **Deadline** 06 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/branch-manager-sleepmasters-18 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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