FSE Technician

Metso

Location
Centurion, Gauteng
Minimum qualification
Certificate / N-level / trade
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Field Service Technician, joining Metso's FSE Team. The primary responsibility is to provide professional technical support for Metso equipment, including installation, commissioning, repairs, maintenance, and troubleshooting, aiming to keep operations running safely, smoothly, and efficiently. The technician will report to the Field Service / Life-Cycle Services Supervisor. The position is based in Botswana, requires international travel, and involves close collaboration with technical support teams, global and local customers, key suppliers, and local Service Business Line customer service support teams within the Africa market area. The FSE Team members are located in South Africa. **What you will do** * Provide customers and Life-Cycle Services teams with timely, high-quality product and technical support, establish best-practice technical support for Metso equipment and provide technical information for assigned activities and service projects. * Install and commission Metso equipment, complete routine and non-routine maintenance and repairs to Metso standards and carry out component rebuilds, replacements, alignments and equipment lubrication. * Inspect, install, adjust and maintain mechanical machinery and equipment on site, troubleshoot hydraulics and pneumatics and perform welding and cutting work. * Identify and report risks of component or equipment failure, contribute to maintenance and reliability improvement initiatives and recommend job plan and tool changes to Maintenance Supervisors. * Train and instruct customers' plant personnel, maintain positive customer relationships and identify potential new product and spare-parts offerings through analysis of process problems. * Coordinate, prepare, analyze and submit accurate, timely reports and feedback for Metso and customers, organize and prioritize several projects simultaneously and complete special projects assigned by the Manager. * Safely operate specified mobile equipment, including overhead and mobile cranes and forklifts, and perform work safely and efficiently while contributing to improved equipment safety, efficiency, effectiveness and reliability. * Follow all plant-specific policies and requirements, including no-smoking areas, lockout, confined-space requirements, working-at-heights requirements and personal protective equipment requirements. **Requirements (from the original advert)** * Matric Grade 12 and a Trade Certificate: Fitting * Solid field service experience with mining process equipment, specifically crushers and mills. * Strong technical, analytical and mechanical skills, including the ability to carry out responsibilities with limited direction, organize and prioritize several projects and work effectively in a fast-paced environment. * Computer literacy, including the ability to use keyboards, telephones, copiers and telefax. * Knowledge of ISO 9001:2008, the Mine Health and Safety Act and the Occupational Health and Safety Act. * A valid C1 driver's license and the willingness and ability to travel internationally. * Strong communication, customer relations, cooperation and interpersonal skills, with the ability to build relationships, delegate effectively, work as part of a team and maintain a performance-focused approach. * Leadership and relationship-building skills, attention to detail, initiative, self-motivation and the ability to work under stress and meet deadlines. **Who should apply** An ideal candidate for this role would possess a Matric Grade 12 and a Fitting Trade Certificate, coupled with solid field service experience in mining process equipment, specifically crushers and mills. They should demonstrate strong technical, analytical, and mechanical skills, capable of working with limited supervision, managing multiple projects, and thriving in a fast-paced environment. The candidate must be computer literate, have knowledge of relevant safety and quality standards (ISO 9001:2008, Mine Health and Safety Act, Occupational Health and Safety Act), and hold a valid C1 driver's license with a willingness to travel internationally. Strong communication, customer relations, cooperation, interpersonal, leadership, and relationship-building skills are essential, along with attention to detail, initiative, self-motivation, and the ability to perform under stress and meet deadlines. **Deadline** 10/14/2026 **Reference** Original posting: https://www.myjobmag.co.za/job/fse-technician-metso Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service
    • Health and safety (OHS)
    • Welding

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Introduction * We're looking for a Field Service Technician to join our FSE Team. In this role, you'll provide customers with professional technical support for Metso equipment, including installation, commissioning, repairs, maintenance and troubleshooting. * You'll also work closely with technical support teams to provide consistent technical information and excellent customer service. Your work will play a key part in keeping our operations running safely, smoothly, and efficiently. * You will report to the Field Service / Life-Cycle Services Supervisor. * This role is based in Botswana and includes international travel. Team you belong to * You will join the FSE Team, whose members are located in South Africa. You'll work closely with key global and local customers, key suppliers, Service Business Line Technical Support teams and local Service Business Line customer service support teams within the Africa market area. What you'll do * Provide customers and Life-Cycle Services teams with timely, high-quality product and technical support, establish best-practice technical support for Metso equipment and provide technical information for assigned activities and service projects. * Install and commission Metso equipment, complete routine and non-routine maintenance and repairs to Metso standards and carry out component rebuilds, replacements, alignments and equipment lubrication. * Inspect, install, adjust and maintain mechanical machinery and equipment on site, troubleshoot hydraulics and pneumatics and perform welding and cutting work. * Identify and report risks of component or equipment failure, contribute to maintenance and reliability improvement initiatives and recommend job plan and tool changes to Maintenance Supervisors. * Train and instruct customers' plant personnel, maintain positive customer relationships and identify potential new product and spare-parts offerings through analysis of process problems. * Coordinate, prepare, analyze and submit accurate, timely reports and feedback for Metso and customers, organize and prioritize several projects simultaneously and complete special projects assigned by the Manager. * Safely operate specified mobile equipment, including overhead and mobile cranes and forklifts, and perform work safely and efficiently while contributing to improved equipment safety, efficiency, effectiveness and reliability. * Follow all plant-specific policies and requirements, including no-smoking areas, lockout, confined-space requirements, working-at-heights requirements and personal protective equipment requirements. What you'll bring * Matric Grade 12 and a Trade Certificate: Fitting * Solid field service experience with mining process equipment, specifically crushers and mills. * Strong technical, analytical and mechanical skills, including the ability to carry out responsibilities with limited direction, organize and prioritize several projects and work effectively in a fast-paced environment. * Computer literacy, including the ability to use keyboards, telephones, copiers and telefax. * Knowledge of ISO 9001:2008, the Mine Health and Safety Act and the Occupational Health and Safety Act. * A valid C1 driver's license and the willingness and ability to travel internationally. * Strong communication, customer relations, cooperation and interpersonal skills, with the ability to build relationships, delegate effectively, work as part of a team and maintain a performance-focused approach. * Leadership and relationship-building skills, attention to detail, initiative, self-motivation and the ability to work under stress and meet deadlines. What's in it for you * Purpose-led work: Helping keep essential operations running safely and efficiently * Safety and wellbeing first: A strong safety culture and access to local wellbeing and healthcare services. * Competitive pay and incentives: Including a global incentive program tied to business and performance targets. * Stable, long-term employment: With opportunities to build your skills and grow your career * Well-equipped work environment: Tools, equipment and PPE provided * Training and development: Ongoing skills development, tickets and learning programs * Supportive team culture: A practical, safety-focused team that supports each other and gets the work done together Job posting end date: 10/14/2026

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    FSE Technician at Metso | SPANi - South African Jobs