Assistant Director: UI Operations at The Department of Employment and Labour

In brief

Overview This role is for an Assistant Director in UI Operations within The Department of Employment and Labour. The Department aims to reduce unemployment, poverty, and inequality through policies and programmes developed in consultation with social partners. These initiatives focus on improved economic efficiency and productivity, employment creation, sound labour relations, and eliminating inequality and discrimination in the workplace. The Assistant Director: UI Operations will contribute to these objectives by managing key operational functions related to Unemployment Insurance. What you will do The successful candidate will be responsible for: * Facilitating the employer services function in the province. * Coordinating the provision of assessment, validation, and adjudication of claims. * Facilitating registry services in the province. * Coordinating local appeals and complaints in the province. * Coordinating general support. * Managing resources in the unit. Requirements (from the original advert) * Undergraduate qualification in Operations Management/Public Management or Administration, Business Administration or Management/Administrative Management/Management/Financial Accounting/Finance at NQF Level 6 as recognised by SAQA. * Four (4) years' experience of which two (2) years must be functional experience in Operations environment, and two (2) years must be at a supervisory experience. * Valid driver's License. * Knowledge of: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Act (PSA), Public Service Regulation (PSR), Basic Conditions of Employment Act (BCEA), Public Finance Management Act (PFMA), Protection of Personal Information Act (POPIA). * Skills in: Computer, Report writing, People management, Time Management, Communication (both verbal and written), Customer Relations, Supervisory skills, Coaching skills. Who should apply This position is suitable for a professional with an NQF Level 6 undergraduate qualification in relevant fields such as Operations Management, Public Management, Business Administration, or Financial Accounting. The ideal candidate will have a minimum of four years of experience, including two years in an operations environment and two years in a supervisory capacity, and must possess a valid driver's license. Applicants should demonstrate strong knowledge of key legislative frameworks governing unemployment insurance, public service, and financial management. Essential skills include computer proficiency, report writing, people and time management, effective communication, customer relations, supervisory capabilities, and coaching. The role requires an individual capable of managing diverse operational and administrative functions, coordinating claims, and overseeing unit resources effectively. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/assistant-director-ui-operations-the-department-of-employment-and-labour-3 Source: myjobmag

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