Client Project Manager

Key Responsibilities Client Management & Business Development * Build and maintain strong relationships with existing clients. * Identify opportunities for repeat business and additional project work. * Convert inbound enquiries and leads into ongoing client accounts. * Conduct outbound engagement, networking and follow-ups to generate new business. * Track client revenue and account performance. Quoting & Estimating * Coordinate engineers and subcontractors for site inspections and job scoping. * Prepare clear, detailed and itemised quotations. * Liaise with suppliers and subcontractors regarding pricing and availability. * Follow up outstanding quotations and drive quote conversion. * Ensure quotations are commercially viable and competitively priced. Project Coordination & Delivery * Schedule projects and jobs according to trade requirements, location and availability. * Issue accurate and detailed work instructions to engineers and subcontractors. * Coordinate materials, site access and client requirements. * Monitor work in progress and ensure deadlines and quality standards are achieved. * Manage multiple active projects simultaneously. Client Reporting & Quality Control * Act as the main point of contact throughout the project lifecycle. * Provide clients with regular project updates. * Review completion photographs, feedback and job documentation. * Resolve problems proactively and escalate where required. * Ensure work is completed to the required standard. Invoicing & Commercial Management * Ensure completed jobs are invoiced promptly. * Follow up outstanding payments and resolve billing queries. * Monitor project profitability and payment cycles. * Work towards agreed revenue, project, quotation and collection targets. Minimum Requirements * Previous experience within construction, refurbishment, building maintenance or property maintenance. * Experience in a role such as Project Manager, Construction Project Manager, Estimator, Quantity Surveyor, Contracts Coordinator or similar. * Strong understanding of construction and building-service workflows. * Experience preparing quotations and managing project costs. * Commercially minded with the ability to identify and develop additional business. * Strong client-management and customer-service skills. * Excellent written and verbal English communication. * Able to communicate confidently with UK-based clients, contractors, suppliers and internal teams. * Strong organisational and multitasking ability. * Experience managing multiple projects, quotations and schedules simultaneously. * Comfortable working with CRM, job-management and scheduling systems. * Good Microsoft 365 skills. * Able to perform effectively in a fast-paced, target-driven environment. * Proactive, accountable and comfortable taking ownership of projects from start to finish. * Reliable high-speed internet and a suitable professional home office. * Two-screen workstation required. * Must be available to work UK hours, Monday to Friday. This position will suit an experienced construction or property-maintenance professional who combines strong project-management ability with commercial awareness and excellent client-management skills. West Coast Personnel Recruiter