Product Manager
Premium Ad IT/Computer - Other IT/Computer Eastern Cape FULL TIME Job Summary An international freight forwarding and supply chain logistics company is seeking a Product Manager who will act as the internal "mini-CEO" for an IT product, holding single-point accountability across its entire lifecycle—from inception through operation to retirement. Responsibilities: * Own the full financial picture and Total Cost of Ownership (TCO) across run and change costs. * Maintain a tiered cost model (Direct $\rightarrow$ Allocated $\rightarrow$ Unknown) targeting $\ge 80\%$ Cost Confidence. * Track unit economics (cost per user, transaction, or capability) and explain monthly budget variances. * Act as the financial gatekeeper: review/approve all invoices prior to payment and present annual data-backed lifecycle investment recommendations. * Define and sign off on formal Product Definitions (Canvas & Charter) before work commences. * Own a 12+ month rolling roadmap across 5 swim lanes: Business Capability, User/Stakeholder, Data & Integration, Platform/Technology, and Risk & Compliance. * Establish and defend strategic lifecycle positions (*Retain, Grow, Consolidate, Migrate, or Retire*) backed by annual evidence. * Drive outcome-based decisions, ensuring every initiative links to a named sponsor, KPI, and measurable ROI. * Serve as a strategic advisor—shaping demand and evaluating requests against value, cost, and risk. * Map stakeholders, track sentiment, and adapt engagement strategies accordingly. * Conduct regular business reviews based on product criticality; diplomatically challenge requests using data. * Retain end-to-end service performance accountability regardless of the underlying delivery model. * Manage vendors through SLAs, scorecards, and trend analysis; track adoption alongside technical metrics. * Escalate failures with root-cause analysis and bring commercial recommendations (renew, renegotiate, exit) backed by 12 months of performance data. * Maintain continuous ownership of security, compliance (POPIA/GDPR), and risk posture. * Drive access governance (least privilege, MFA/SSO), validate vendor security, and ensure BCP/DR plans are tested. * Formally review and sign off on residual risks annually. * Maintain continuous market scanning, competitor benchmarking, and customer discovery to inform the roadmap. * Act as a domain thought leader, publishing points of view and translating industry trends into competitive advantages. * Champion…
Eastern Cape is an important market for jobs and professional roles in South Africa. The Eastern Cape includes Gqeberha automotive suppliers, Mthatha public-sector posts, and rural education and health vacancies. Some roles are only viable if you can relocate or have reliable transport. Automotive components, education, healthcare, and agriculture drive much of the hiring. Graduate programmes with national employers sometimes recruit from Nelson Mandela Bay. Long distances between towns mean remote or hybrid roles are attractive when available. If a role is on-site, explain how you will handle daily travel or relocation.
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