Tourism/Hospitality - Tourism/Hospitality Management South Africa FULL TIME Job Summary Purpose of the Role Our reputable QSR / Fast Food client is seeking an experienced and driven Training Manager to lead and manage the regional training function across KwaZulu-Natal. The successful candidate will be responsible for developing and implementing structured training programs, leading a team of approximately 20 trainers, ensuring Standard Operating Procedures (SOPs) are consistently maintained across all stores, and supporting new store openings through effective coaching and operational training. This role requires a hands-on leader with strong fast-food operational knowledge, excellent people management skills, and the ability to travel extensively throughout the region. Minimum Requirements Qualifications - Matric (Grade 12). Experience - Minimum 5–10 years' Fast Food / QSR Operations Management and Training experience. - Proven experience managing and leading a training team. - Experience facilitating operational and classroom-based training. - Experience with staff rostering and workforce planning. - Experience supporting new store openings and operational rollouts. - Strong administration and reporting experience. - Experience within a high-volume restaurant or takeaway environment. - MICROS experience will be advantageous. Technical Knowledge - Strong knowledge of Fast Food / QSR operations. - Solid understanding of Standard Operating Procedures (SOPs). - COS, GP and GRV knowledge is essential. - MS Office proficiency (Word, Excel, PowerPoint, and Outlook). - Ability to prepare professional reports and presentations. - Excellent planning, coordination, and organizational skills. - Strong verbal and written communication skills. - Strong leadership, coaching, and mentoring abilities. - Good balance of technical operational knowledge and people development skills. Additional Requirements - Valid driver's license. - Own reliable vehicle. - Willingness to travel extensively throughout KZN. - Fluent in English (written and verbal). - Willing to work flexible hours, including extended periods away from home when supporting new store openings or operational training requirements. Key Responsibilities The Training Manager will be responsible for: - Developing and implementing structured training programs…