Store Manager CPT CBD

Our Clothing Retail client is currently looking for a Store Manager based in Cape Town CBD Requirements * Matric * 3-5 years experience as a Store Manager * Proven track record of driving store sales and overachieving on targets * Trading hours: 09h00 – 19h00 * Hours are 195 per month * Team: 5 employees Technical Outputs (What) Manages all store management responsibilities * Achieves the store’s sales plan, promotes and manages turnover in order to achieve targets set * Manages all administration tasks and ensures that the store is prepared for a store audit by the Area Manager (consistent results over 90% are expected) * Manages in-store expenses and ensures that spending is controlled within the expense budget * Keeps petty cash records and applies for reimbursements in due time * Conducts morning sales meetings to discuss sales performance with all staff * Attends management training sessions * Conducts daily and weekly sales reviews with the Assistant Store Manager to discuss methods of extending the store and the improvement of all service levels * Sets individual daily, weekly and monthly targets for staff and reviews these regularly * Completes cash-ups and banking accurately and in good time * Ensure cash deposit slips are mailed through to Head office on a daily basis * Fully understands all criteria in the Operations Manual and manages the store according to the Operations Manual Procedures * Performs weekly back-ups of shop electronic info onto the flash drive provided Manages all staff management responsibilities * Manages staff in accordance with the procedures contained in Operations and HR file * Completes staff scheduling within the store’s salary budget (public holidays included) * Conducts staff succession planning and performance appraisals on a regular basis and ensure that staff files are kept up-to-date * Together with the Assistant Manager, provides weekly staff training on product, customer service, multiple sales, merchandising, store discipline, policies and security * In conjunction with the Area Manager, participates in the recruitment of all store staff Ensures that the store provides great customer service + Maintains good customer service skills, i.e. make customers a priority, greet customers and offer assistance, make conversation and establish the customer’s needs + Promotes sales and assists the store in achieving sales targets + Coaches new members of the team on how they can improve their customer service abilities + Shares information with customers to educate them about the products on offer + Responds quickly to meet customer needs and resolve problems within the boundaries of store procedures * Operates the Point of Sale System according to company policy and procedure Maintains excellent merchandising standards * Maintains the visual merchandising standards within the store in accordance to the Visual File and regular Visual Directives * Conducts general store housekeeping to ensure that all areas are kept neat and tidy and that all fixtures are in good working order Manages stock control and store security * Remains alert at all times to ensure the security of the store, staff and merchandise * Maintains pilferage control levels of less than 0.5% of turnover * Manages all risk transactions on a daily basis *Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.* Talent Candey Recruiter