Transport Control Administrator

In brief

**Overview** The Shift Warehouse Controller role at Vector Logistics is responsible for overseeing and controlling all processes related to inbound, outbound, and stock handling within the warehouse to ensure maximum operational efficiency. **What you will do** As a Shift Warehouse Controller, your responsibilities will include: * **Operational Warehouse Management:** * Control operational deliverables, manage expectations, and coordinate progress with your direct Line Manager. * Approve and oversee the execution of all relevant warehouse documentation, ensuring compliance with audit requirements, including ISO standards. * Ensure all products are received and stored timeously and in accordance with Group Policy. * Provide daily direction to the warehouse team, including assigning individual responsibilities, tasks, and technical functions. * Maintain team focus on business objectives to drive success. * Identify and resolve issues and conflicts within and between various operational teams and team members within your span of control. * Conduct daily checks on all facilities, storage areas, and equipment within your area of responsibility, ensuring compliance with mechanical, electrical, safety, and hazard standards, and raise any non-conformances for action. * Check temperature records of probe thermometers and compile a weekly report for submission to the Warehouse Manager. * Ensure the warehouse is locked and secure after hours. * Monitor and ensure optimum stock rotation practices are applied across your area of responsibility. * Optimize the allocation of picking slots to meet sale patterns. * Carry out daily SAP warehouse checks and action any reported defaults. * Ensure compliance with relevant hygiene standards. * Conduct regular safety checks and ensure maintenance is conducted on all lifting and other equipment. * Ensure sufficient levels of consumables (e.g., pallet wrap, paper, cartridges) to maintain continuous operations. * **Inbound Control:** * Control the inbound process by receiving products in good condition. * Capture stock on the SAP system for control and easy identification. * Allocate products to the correct bin for ease of access when required. * Activate internal material movement, incorporating placing the order, picking the product, and moving it to the truck for dispatch. * Check shelf life using the FIFO (First in, First Out) system to ensure products have not expired. * Prepare for and initiate stock take preparation, ensuring the entire process is completed within the specified timeframe. * **Stock Control:** * Ensure stock is in the right location by completing daily cyclic counts. * Ensure staff are doing proper stock rotation, directing products to back-up locations rather than directly to the pick face. * Control production and expiry dates on every inbound and outbound. * Control damages on inbound/outbound, track trends, identify root causes, and take necessary actions such as issuing verbal warnings. * Conduct monthly stock takes. * Ensure frozen stock is kept in a frozen and/or chilled state as required. * **Customer Liaison:** * Resolve issues regarding damaged stock or shortages. * Reconcile invoice details with requirements. * Report any incidents involving drivers that impact customers. * Schedule customer deliveries according to the time window process. * Verify orders and liaise with customers at the point of receiving using the SAP System. * **Warehouse Maintenance:** * Ensure the warehouse is kept clean by inspecting various areas. * Liaise with the cleaning manager and supervisor on site, who in turn must liaise with the external cleaning company. * Arrange for damaged goods to be left in the designated area of the warehouse, categorized for repack, repair, or dump. * Check that lighting is adequate, doors open and close easily, and other specifics that impact productivity. * Report areas/issues in need of attention to the respective Maintenance Manager. * Ensure all bin allocations are clear from any damaged pallets. * Ensure all forklifts are in good working order. * **Security Control:** * Ensure all stocks leaving the warehouse premises do so with proper documentation. * Ensure all cameras are focused on risk areas such as entry and exit points, and areas that assist in determining the level of inactivity among casual staff, ensuring no overstaffing. * Issue a stock count on key lines, such as “ready to eat” products like polony and cheese, on a daily basis. * Instruct security to check staff when they leave for tea or lunch breaks. * Ensure that all trucks leaving the warehouse are sealed and documented. * Verify the seals on warehouse doors every morning after nightshift. * **Standard / Compliance Adherence:** * Verify the temperature for the entire warehouse by looking at the temperature worksheet. * Ensure frozen stock is kept not below minus 18 and chilled not below –1. * Check that staff understand and comply with the standards set by ISO 22000 and HACCP. * Ensure goods are delivered in the appropriate condition, without damage or discrepancy. * Certify that a new load always enters a clean and well-maintained vehicle, highlighting the significance of quality. * **Outbound Control:** * Control outbound functions, ensuring the correct products are dispatched promptly to the customer. * Ensure that all orders are leaving the warehouse correctly packed and damage-free. * Ensure that all invoicing is completed accurately and make necessary corrections where required. * Facilitate the process of loading goods onto trucks and ensure they are sealed for transport to customers. * **Team Supervision:** * Train staff on the Standard Operating Procedures (SOPs) that guide their approach to work. * Implement SOPs through consistent application and communication. * Ensure that staff understand the procedures and sign off the relevant documents. * Conduct monthly meetings with staff to ascertain problems encountered and resolve associated issues. * Manage staff performance to establish opportunities for development and harness strengths. * Measure staff performance on a soft point system that includes punctuality and wearing required uniforms, among others. * Monitor staff using a hard point system that includes areas such as cash work, product shortages, handling of the track, and accidents, among others. * Report the consolidated performance and measurements analysis on staff notice boards. * Deal with staff problems through one-on-one discussion, striving to get to the root cause. * Manage casual staff by inducting them into the culture and clearly communicating rules to be followed. Key Performance Indicators (KPIs) for this role include: * Optimisation of stock rotation and pallet spaces. * Optimisation of team resourcing. * Delivery on daily operational (inbound and outbound) targets. * Compliance with health and safety standards. * Number of security incidents. * Warehouse housekeeping standards. * Customer satisfaction and issue resolution. **Requirements (from the original advert)** * **Qualifications and Experience:** * Relevant Logistics Diploma or Degree * At least 3 years of experience in a warehouse environment * Valid Code EB Drivers’ license * Valid Forklift driver’s license * **Skills and Competencies:** * **Knowledge:** * Warehouse operations * Warehouse-based business processes and practices * Warehouse methodologies and principles * SHEQ compliance requirements * Equipment maintenance principles and practices * SAP * **Skills:** * Verbal and written communication * Interpersonal * Logical thinking * Problem-solving * **Attributes:** * Initiative and assertive * Able to work under pressure and prioritize * Proactive * Attention to detail * Deadline driven * Systematic * Results/Goal Orientated * Accuracy * Customer focus * **Behaviour Standards:** * Be brilliant at the basics * Face the brutal facts * Smash the silos * Lead with integrity, respect, and energy * Be curious and challenge change * Take accountability for results and people **Who should apply** This role is suitable for an experienced and systematic individual with a strong background in warehouse operations and logistics. The ideal candidate will be a proactive, results-oriented leader capable of managing diverse warehouse processes from inbound to outbound, including comprehensive stock control, adherence to compliance standards (ISO 22000, HACCP, SHEQ), and security. They should possess excellent verbal and written communication, interpersonal, logical thinking, and problem-solving skills. Candidates must be assertive, customer-focused, and able to lead a team effectively under pressure, while maintaining a keen attention to detail and ensuring accuracy in all tasks. A commitment to upholding high standards of safety, hygiene, and efficiency is essential. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shift-warehouse-controller-vector-logistics-8 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• SAP
• Customer service
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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