Reservations Manager
- Location
- Hazyview, Mpumalanga
- Contract
- Permanent
- Salary (as advertised)
- Market related
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for an experienced and organised Reservations Manager to work for a luxury safari estate located in Hazyview, Mpumalanga. Kendrick Recruitment is facilitating the search for this position. **What you will do** The Reservations Manager will be responsible for: * Overseeing all reservations operations and ensuring efficient management of bookings. * Managing enquiries, bookings, amendments, and cancellations across all reservation channels. * Maintaining accurate reservation records and ensuring all guest information is up to date. * Monitoring occupancy, room availability, and rates to maximise revenue. * Building and maintaining strong relationships with travel agents, tour operators, and guests. * Leading, training, and supporting the reservations team. * Ensuring professional communication and exceptional service throughout the booking process. **Requirements (from the original advert)** * Proven experience in a Reservations Manager or senior reservations role within luxury hospitality. * Previous experience in a luxury lodge, safari estate, or high-end hotel environment. * Strong knowledge of reservations systems and booking platforms. * Excellent communication, organisational, and administrative skills. * Good understanding of rates, occupancy management, and revenue optimisation. * Strong attention to detail and the ability to work under pressure. * A professional, guest-focused approach and strong leadership abilities. **Who should apply** Candidates who are experienced and organised Reservations Managers with a proven background in luxury hospitality, specifically within a luxury lodge, safari estate, or high-end hotel environment, should apply. Ideal candidates will possess strong knowledge of reservation systems, excellent communication and organisational skills, a good understanding of revenue optimisation, keen attention to detail, and strong leadership abilities with a guest-focused approach. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/hazyview/reservations-manager-id-7610052 Source: jobmail
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
Job description
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