**Job Title: Manager: Quality and Governance**
**Company: South African Broadcasting Corporation (SABC)**
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**Overview**
The South African Broadcasting Corporation (SABC) is seeking a Manager for Quality and Governance within its Sales Division, specifically in the Sales Enablement and Fulfilment Department, under the Sales Enablement Business Unit. This role, reporting to the National Manager: Sales Enablement, is based at Head Office. The primary purpose of this position is to lead the Quality & Governance Unit by ensuring strong governance, accurate performance reporting, risk mitigation, compliance oversight, and revenue assurance across the Sales Division. The Manager is responsible for ensuring accurate billing, contract compliance, portfolio integrity, and commission verification, while driving continuous improvement and safeguarding against revenue leakage. Additionally, the role involves providing analytical insights, developing policies, and establishing governance frameworks that support effective decision-making, ethical conduct, and operational excellence.
**What you will do**
* Translate governance and quality strategies into operational plans for reporting, compliance, revenue assurance, and continuous improvement.
* Develop frameworks that promote consistent policy application, regulatory adherence, and improved sales effectiveness.
* Contribute insights and analysis to divisional strategy, focusing on risk trends, performance outcomes, and commercial impacts.
* Lead the development of sales governance policies that strengthen compliance and operational integrity.
* Oversee performance tracking and reporting, ensuring KPIs, dashboards, and trend analyses support effective decision-making.
* Analyse sales and operational data to identify gaps, inefficiencies, and opportunities for improvement; drive implementation of best practices.
* Support sales forecasting and portfolio planning through accurate data management and analysis.
* Lead the design and execution of continuous improvement initiatives to strengthen processes and reduce operational risk.
* Provide insights and early-warning indicators on exceptions, delivery issues, risk areas, and sales performance trends.
* Ensure the accurate allocation and ongoing maintenance of client portfolios, products, and revenue across all platforms.
* Oversee commercial revenue assurance and commission processing by monitoring fulfilment accuracy, deal execution, and compliance with policy requirements.
* Identify opportunities for continuous improvement by leading cross-functional analysis and embedding automation, analytics, and performance tracking into core processes.
* Oversee revenue assurance processes by validating billing accuracy, contract adherence, pricing application, and correct revenue recognition.
* Identify and mitigate risks of revenue leakage arising from operational errors, process gaps, unauthorised discounts, or incorrect commission calculations.
* Oversee monthly commission finalisation, ensuring accuracy and alignment to approved structures and portfolio assignments.
* Monitor financial performance metrics and work with Finance and Enablement leadership to resolve discrepancies and support commercial optimisation.
* Monitor and ensure adherence to internal policies, ICASA regulations, governance frameworks, and commercial terms.
* Develop and implement sales-related policies that promote agility, ethical conduct, consistency, and compliance across the division.
* Conduct compliance checks, contract compliance audits, and process risk assessments; implement corrective actions where required.
* Ensure invoice accuracy, confirm that pricing, discounts, and contractual terms are reflected correctly in billing systems.
* Lead risk management initiatives by identifying risks within sales processes and partner engagements.
* Maintain robust internal controls to ensure data integrity, billing accuracy, and contract fulfilment.
* Work closely with sales stakeholders to ensure alignment on governance, reporting, and compliance matters.
* Provide guidance to Sales teams on policy adherence, compliance requirements, contract obligations, and risk mitigation.
* Collaborate with relevant departments to resolve discrepancies, improve processes, and implement governance improvements.
* Engage internal and external stakeholders during audits and reviews, providing accurate and timely information.
* Lead and develop the Quality & Governance team, building capability in data analysis, compliance management, and revenue assurance.
* Set performance standards, define KPIs, conduct appraisals, and ensure continuous professional development.
* Foster a culture of accuracy, accountability, ethical conduct, and high performance.
* Ensure effective workforce planning and resource allocation to meet divisional needs.
* Provide coaching and guidance to ensure operational excellence and adherence to governance frameworks.
**Requirements (from the original advert)**
* **Formal Qualifications:** A relevant tertiary qualification (degree or diploma) in Business, Commerce, Data Analytics, Compliance or related field at NQF Level 6 or above.
* **Experience:**
* 5 –7 years of experience in governance, compliance, revenue assurance, or sales operations.
* 5 years’ experience leading analytical or compliance-driven teams.
* **Knowledge:**
* Experience in media sales, advertising operations, or broadcast environment.
* Strong understanding of contractual processes, billing systems, commission structures and governance frameworks.
* Strong governance, compliance, and risk management capability.
* Advanced analytical, reporting, and data interpretation skills.
* Revenue assurance and financial accuracy orientation.
* Understanding of media sales processes, billing cycles, and contract structures.
* Excellent stakeholder management and communication.
* Policy development, internal controls, and audit-readiness.
* Leadership, coaching, and performance management.
* High attention to detail and commitment to ethical conduct.
**Who should apply**
This role is ideal for a seasoned professional seeking to lead and manage the Quality & Governance Unit within the SABC's Sales Division. The successful candidate will be responsible for ensuring strong governance, accurate performance reporting, risk mitigation, compliance oversight, and revenue assurance, while also driving continuous improvement. Applicants must hold a relevant tertiary qualification at NQF Level 6 or above in Business, Commerce, Data Analytics, Compliance, or a related field. Required experience includes 5-7 years in governance, compliance, revenue assurance, or sales operations, with at least 5 years specifically leading analytical or compliance-driven teams. Essential knowledge encompasses media sales, advertising operations, or broadcast environment experience, coupled with a robust understanding of contractual processes, billing systems, commission structures, and governance frameworks. The ideal candidate will also possess advanced analytical, reporting, data interpretation, stakeholder management, communication, and leadership skills, alongside a high attention to detail and commitment to ethical conduct.
**Deadline**
04 NOVEMBER 2026
**Reference**
Original posting: https://www.govpage.co.za/vacancies/south-african-broadcasting-corporation-sabc-vacancies-27
Source: govpage
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
At least 5 years of experience.
Microsoft Excel
SAP
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Job description
SOUTH AFRICAN BROADCASTING CORPORATION (SABC)
MANAGER: QUALITY AND GOVERNANCE
Division:Sales
Department:Sales Enablement and Fulfilment
Business Unit:Sales Enablement
Scale code/ Grade:300
SAP Position ID:TBC
Position Reports to:National Manager: Sales Enablement
Location:Head Office
Job Family:
CLOSING DATE: 04 NOVEMBER 2026
JOB PURPOSE
To lead the Quality & Governance Unit by ensuring strong governance, accurate performance reporting, risk mitigation, compliance oversight, and revenue assurance across the Sales Division. The role ensures accurate billing, contract compliance, portfolio integrity, and commission verification while driving continuous improvement and safeguarding against revenue leakage. The Manager provides analytical insights, develops policies, and establishes governance frameworks that support effective decision-making, ethical conduct, and operational excellence.
MAIN OBJECTIVES (KEY PERFORMANCE AREA)
JOB OUTPUTS AND RESPONSIBILITIES OF THIS POSITION
KEY PERFORMANCE INDICATOR - WEIGHT
DEVELOP AND IMPLEMENT STRATEGY
· Translate governance and quality strategies into operational plans for reporting, compliance, revenue assurance, and continuous improvement.
· Develop frameworks that promote consistent policy application, regulatory adherence, and improved sales effectiveness.
· Contribute insights and analysis to divisional strategy, focusing on risk trends, performance outcomes, and commercial impacts.
· Lead the development of sales governance policies that strengthen compliance and operational integrity.
10%
BUSINESS OPERATIONAL EFFICIENCY
· Oversee performance tracking and reporting, ensuring KPIs, dashboards, and trend analyses support effective decision-making.
· Analyse sales and operational data to identify gaps, inefficiencies, and opportunities for improvement; drive implementation of best practices.
· Support sales forecasting and portfolio planning through accurate data management and analysis.
· Lead the design and execution of continuous improvement initiatives to strengthen processes and reduce operational risk.
· Provide insights and early-warning indicators on exceptions, delivery issues, risk areas, and sales performance trends.
· Ensure the accurate allocation and ongoing maintenance of client portfolios, products, and revenue across all platforms.
· Oversee commercial revenue assurance and commission processing by monitoring fulfilment accuracy, deal execution, and compliance with policy requirements.
· Identify opportunities for continuous improvement by leading cross-functional analysis and embedding automation, analytics, and performance tracking into core processes.
35%
FINANCIAL MANAGEMENT
· Oversee revenue assurance processes by validating billing accuracy, contract adherence, pricing application, and correct revenue recognition.
· Identify and mitigate risks of revenue leakage arising from operational errors, process gaps, unauthorised discounts, or incorrect commission calculations.
· Oversee monthly commission finalisation, ensuring accuracy and alignment to approved structures and portfolio assignments.
· Monitor financial performance metrics and work with Finance and Enablement leadership to resolve discrepancies and support commercial optimisation.
15%
GOVERNANCE, RISK AND COMPLIANCE
· Monitor and ensure adherence to internal policies, ICASA regulations, governance frameworks, and commercial terms.
· Develop and implement sales-related policies that promote agility, ethical conduct, consistency, and compliance across the division.
· Conduct compliance checks, contract compliance audits, and process risk assessments; implement corrective actions where required.
· Ensure invoice accuracy, confirm that pricing, discounts, and contractual terms are reflected correctly in billing systems.
· Lead risk management initiatives by identifying risks within sales processes and partner engagements.
· Maintain robust internal controls to ensure data integrity, billing accuracy, and contract fulfilment.
15%
STAKEHOLDER MANAGEMENT
· Work closely with sales stakeholders to ensure alignment on governance, reporting, and compliance matters.
· Provide guidance to Sales teams on policy adherence, compliance requirements, contract obligations, and risk mitigation.
· Collaborate with relevant departments to resolve discrepancies, improve processes, and implement governance improvements.
· Engage internal and external stakeholders during audits and reviews, providing accurate and timely information.
15%
LEADERSHIP AND PEOPLE MANAGEMENT
· Lead and develop the Quality & Governance team, building capability in data analysis, compliance management, and revenue assurance.
· Set performance standards, define KPIs, conduct appraisals, and ensure continuous professional development.
· Foster a culture of accuracy, accountability, ethical conduct, and high performance.
· Ensure effective workforce planning and resource allocation to meet divisional needs.
· Provide coaching and guidance to ensure operational excellence and adherence to governance frameworks.
10%
TOTAL PERCENTAGE: 100%
INHERENT REQUIREMENT
FORMAL QUALIFICATIONS:
A relevant tertiary qualification (degree or diploma) in Business, Commerce, Data Analytics, Compliance or related field at NQF Level 6 or above
EXPERIENCE:
· 5 –7 years of experience in governance, compliance, revenue assurance, or sales operations
· 5 years’ experience leading analytical or compliance-driven teams
KNOWLEDGE:
· Experience in media sales, advertising operations, or broadcast environment
· Strong understanding of contractual processes, billing systems, commission structures and governance frameworks
· Strong governance, compliance, and risk management capability
· Advanced analytical, reporting, and data interpretation skills
· Revenue assurance and financial accuracy orientation
· Understanding of media sales processes, billing cycles, and contract structures
· Excellent stakeholder management and communication
· Policy development, internal controls, and audit-readiness
· Leadership, coaching, and performance management
· High attention to detail and commitment to ethical conduct
CLICK TO APPLY
ACCOUNT EXECUTIVE RADIO (KZN)
Scale code: 402
Position ID: 60024305
Location: Kwazulu-Natal
Reporting line: National Sales Manager (GP/KZN)
READVERTISEMENT
CLOSING DATE : 05 NOVEMBER 2026
Main purpose of the position
The core function of this role is to sell integrated solutions within the SABC eco-system. The role primarily consists of managing and overseeing a portfolio of advertisers’ accounts and agencies. Accountability includes, but not limited to, being a liaison for clients and ensuring customer satisfaction by proactively addressing clients’ needs and facilitating the entire sale process. The role also entails growing new client bases and contributing to an increase in current sales levels to ensure achievement of revenue targets.
Key accountabilities
* Portfolio and Deal Management: Oversee a portfolio of MEDIUM VALUE AGENCYaccounts, including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations
* Lead negotiations for new business IN BOTH ALLOCATED AGENCY AND SMALL-TO-MEDIUM DIRECT CLIENTS.
* Handle operations across multiple agencies and direct clients to ensure revenue targets are met.
* Develop tailor-made sales opportunities and deals.
* Track and Manage Commitments and manage deals
* Prepare and negotiate all sales deals, including renewals and renegotiations within the parameters of the governance prescripts.
* Offer a 360-degree solution across all platforms to address clients’ needs.
* Package and sell sponsorable programmes on respective platforms.
* Develop innovative sponsorship opportunities.
* Educate client on all organisational platforms regularly.
* Facilitate and understand analysis of the competitive market to identify revenue opportunities.
* Conduct need analyses of all clients in portfolio to understand needs, identify opportunities.
* Action a client brief and produce relevant media solutions not limited to a specific platform.
* Source and evaluate lost /dropped business to determine reasons to re-establish business.
* Facilitate and understand information to ensure thorough knowledge of own platforms.
* Liaise with Product Managers regarding potential sponsorship opportunities within programmes.
* Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
* Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
* Planning and Optimisation for clients upon request on available industry-related planning and buying tools.
* Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.
* Update clients through proposals and presentations regarding opportunities.
* Follow up on all correspondence from clients and adherence to deadlines.
* Compile all Submissions and Term Sheets within respective portfolios as well as manage the long-form contract process.
* Update electronic contracts register/commitment book monthly.
* Sound administration as well as weekly and monthly status reporting.
* Conduct a minimum number of client visits as agreed with respective line Manager.
* Develop and maintain effective working relationships with internal and external clients.
* Maintain after-sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management.
* Prepare the Deal Evaluation, business case and secure approval.
Qualifications and experience
* A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above; in Sales, Marketing, Media or Business Management.
* Minimum of 3 years’ relevant front-line sales specialist/sales management/account management experience within the Media | Marketing | Advertising environment
* Knowledge and experience in integrated/digital sales solutions would be advantageous.
* Understanding of broadcasting policies
* Understanding of the organisational brands
* Knowledge of industry systems
* Problem solving
* Conflict Management
* Planning and organisation
* Work under pressure and multi-task
* Computer skills – MS Word, Excel, PowerPoint, Internet, Outlook
* Excellent administrative skills
* Conceptualization skills
* Negotiation skills
* Presentation skills
* Excellent time management skills
* Good interpersonal skills
CLICK TO APPLY
SABC NEWS & CURRENT AFFAIRS
VIDEO JOURNALIST (WESTERN CAPE)
Position ID: 60020716
Scale Code: 405
Reporting Line: Assignment Editors
CLOSING DATE : 05 NOVEMBER 2026
Main Purpose of the Position:
To deliver stories and content of the highest audio-visual quality in accordance with SABC News and Current Affairs’ editorial objectives and in fulfilment of its public mandate obligation
Key Accountabilities:
* Deliver audio-visuals of the highest editorial quality for broadcast, publishing, and posting
* Brainstorm and discuss story angles and treatment with editors and reporters ahead of coverage
* Advise reporters and the editorial team on the most compelling audio-visuals of the story
* Video edit stories and packages for News and Current Affairs
* Set up and coordinate facilities for live broadcasts
* Ensure that all audio-visuals and overall output adhere to prescribed editorial principles and SABC News and Current Affairs quality standards
* Deliver audio-visual content to SABC News and Current Affairs digital platforms
* Minimise risk of loss or damage to property and equipment
* Take excellent care of assigned assets for use in reporting, such as the camera and ancillary equipment, ensuring they are always secure
* Use assigned resources appropriately and efficiently
* Immediately alert the provincial and/or assignment editors to any damaged or broken equipment
* Communicate with internal stakeholders to ensure optimal delivery of News and Current Affairs’ objectives
* Adhere to South Africa’s Constitution, all broadcasting and other legislation, ICASA licence conditions and regulations, the BCCSA and Press Council Codes of Conduct, SABC Editorial Policies, and News and Current Affairs’ style guide
* Adhere to Standard Operating Procedures (SOPs)
Requirements:
* National Diploma / Degree in Journalism, Media Studies, or equivalent qualification with special reference to videography
* 5 years’ proven experience in newsgathering and videography
* Demonstrable experience in off-site video editing
* Willingness and ability to work on breaking news, Outside Broadcasts (OBs), and special broadcasts
* Understanding of applicable broadcast legislative frameworks and regulations
* Knowledge and understanding of News and Current Affairs production systems, processes, and workflows
* Excellent news awareness, sense, and judgement
* Good photographic sense and sharp eye for detail
* Physical fitness to carry and manage equipment
* Ability to work under pressure and irregular hours, as well as to drive long distances
CLICK TO APPLY
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