Assistant Director of Sales

In brief

**Overview** The Assistant Director of Sales role at Westin Hotels & Resorts supports the Director of Sales & Marketing in executing the property's sales strategy and achieving revenue objectives across key market segments, including group, corporate, transient, association, and leisure business. The position focuses on driving revenue growth, building long-term customer relationships, enhancing guest satisfaction, and supporting the overall commercial success of the property. **What you will do** * **Sales Strategy & Business Development:** * Assist in developing and executing the property's sales strategy to achieve revenue goals. * Implement proactive sales activities and solicitation programs to generate new business. * Participate in sales calls, client meetings, trade shows, sales missions, and networking events. * Maintain strong relationships with key clients, Marriott sales offices, GSOs, and business partners. * **Revenue Generation & Sales Management:** * Achieve personal sales and booking goals. * Support the team in maximizing room and catering revenue opportunities. * Recommend and monitor sales targets and booking goals. * Evaluate business opportunities and support decision-making to optimize revenue. * Assist Revenue Management with forecasting and six-period projections. * Analyze market trends, competitor activities, and sales performance to identify opportunities. * **Client Relationship Management:** * Build and maintain strong, value-based customer relationships. * Develop a thorough understanding of client needs and business objectives. * Ensure exceptional service throughout the sales and event lifecycle. * Participate in pre- and post-event meetings to gather feedback and strengthen client relationships. * Promote customer loyalty and repeat business through exceptional account management. * **Operational & Administrative Support:** * Support the preparation of proposals, contracts, correspondence, and sales reports. * Maintain accurate data and reporting within sales systems and Marriott platforms. * Review guest satisfaction results and implement improvement initiatives. * Ensure compliance with Marriott standards, policies, and procedures. * **Leadership & Team Development:** * Provide leadership and support to sales team members. * Foster collaboration and teamwork across departments. * Coach, mentor, and develop associates to achieve individual and team goals. * Support a culture of accountability, engagement, and continuous improvement. * Lead by example through professionalism, customer focus, and results orientation. **Requirements (from the original advert)** * Degree or Diploma in Business Administration, Marketing, Hospitality Management, or a related field (preferred). * Minimum 3 years' experience in hotel sales, hospitality sales, or a related commercial role. * Experience within Marriott International or a similar global hospitality company (advantageous). **Who should apply** The ideal candidate is someone focused on driving revenue growth and building long-term customer relationships. They should possess strong sales, negotiation, and relationship-building skills, combined with commercial and business acumen, particularly an understanding of hotel revenue drivers. Excellent communication, presentation, and interpersonal skills are essential, alongside strong analytical and problem-solving abilities. Candidates should demonstrate effective planning, organization, and time management skills, with the ability to work both independently and within a team environment. A guest-focused approach, commitment to service excellence, strong attention to detail, and administrative skills are also required. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and sales systems is necessary. The role demands someone who can perform effectively in a fast-paced and deadline-driven environment, exhibiting a professional demeanor, strong leadership presence, and adaptability. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/assistant-director-of-sales-westin-hotels-amp-resorts Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Microsoft Excel
• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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