Mr D - Operations Associate 2

In brief

**Overview** This role, Mr D - Operations Associate 2, at takealot.com, is focused on executing, managing, and improving operations support functions for Mr D. **What you will do** * Assist in managing day-to-day operations across various business verticals within MrD, contributing to smooth and efficient trade operations. * Map existing "as-is" operational workflows, identify systemic inefficiencies, and design optimised "to-be" process architectures. * Leverage AI-powered automation tools to partially or fully automate manual processes. * Structure and write clear operational guides for two distinct audiences: step-by-step SOPs for human teams and structured rule-sets/prompts for AI agents. * Evaluate operational health through a process-driven lens, continuously monitoring and optimising the performance, accuracy, and quality of tasks handled by human teams and AI agents. * Participate in the implementation and refinement of operational processes to boost trading efficiency on the MrD platform. * Support continuous improvement initiatives to enhance operational processes, using data to inform and guide decisions. * Analysis of operational data to generate actionable insights aimed at improving customer experience, efficiency and cost optimisation. * Support in collaborating with cross-functional teams to identify performance bottlenecks and areas for improvement. * Automate manual and routine reporting workflows leverage generative AI tools. * Build, update and refine operational dashboards. **Requirements (from the original advert)** * Strong analytical ability supported by solid Excel skills. * Ability to identify areas of improvement. * Enterprising spirit and ability to take ownership of tasks. * Willingness to buy into the requirements of a fast-paced start-up environment, with an understanding that peak activity may occur after traditional hours. * Ability to verbalize as well as visualize findings and results. * Strong team player. * Relevant bachelor’s degree in commerce, engineering, finance or related field. * At least 3 years’ of experience in operations, particularly in e-commerce, logistics, supply chain, Operations focused Management Consulting or a related fast-paced industry. * Proficiency in advanced Excel. **Who should apply** An analytical, proactive, and enterprising individual with strong problem-solving skills and the ability to take ownership. The ideal candidate is a collaborative team player with excellent communication skills (both verbal and visual), comfortable working in a fast-paced startup environment that may require flexibility with traditional working hours. They should hold a relevant bachelor’s degree and have at least 3 years of experience in operations, especially within e-commerce, logistics, supply chain, or operations-focused management consulting. Proficiency in advanced Excel is essential. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/mr-d-operations-associate-2-takealot-com Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Python
• SQL
• Microsoft Excel

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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