Retail Store Assistant - Zevenwacht Mall

In brief

**Overview** This opportunity is for a Retail Store Assistant at Dis-Chem Pharmacies' Zevenwacht Mall, Kuilriver store. The primary purpose of this role is to assist with the overall management of the store, ensuring that operational and administrative duties are performed according to company policy and procedure. **What you will do** The successful candidate will be responsible for: * Managing and reporting all customer complements and complaints to management. * Establishing a professional relationship with customers. * Ensuring all customer stock queries are dealt with and resolved. * Maintaining effective external communication with customers when they require feedback. * Assisting customers with enquiries and referring them to appropriate departments where applicable. * Adhering to the customer turnover per hour rate as per company benchmark. * Managing shorts and overs at the point of sale, including floats. * Managing refund and return transactions. * Ensuring that back shopping and returned goods are handled correctly. * Verifying and reviewing deliveries and invoices for total accuracy. * Assisting the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. * Managing and controlling high-risk stock. * Preparing the run reconciliation on a daily basis. * Preparing, ordering, and receiving branch change requirements to ensure cashiers have enough change for optimal customer service levels. * Maintaining effective liaison between relevant parties. * Maintaining effective document control, including but not limited to float, petty cash, and cash on hand. **Requirements (from the original advert)** * **Essential Minimum Requirements:** * Grade 12 / Matric * Basic computer skills (Word, Excel, Outlook, SAP) * Retail experience * **Essential Competencies:** * Retail administration and operational knowledge * Team player * Good customer relations * Leadership and management skills * Trustworthy and honest * Ability to work under pressure * Deadline driven * **Special conditions of employment:** * South African citizen * MIE, clear criminal and credit record * Driver’s license and/or own reliable transport **Who should apply** This role is suitable for a South African citizen who has successfully completed Grade 12/Matric, possesses basic computer skills including SAP, and has prior retail experience. The ideal candidate will have strong retail administration and operational knowledge, demonstrate excellent customer relations and teamwork, and possess leadership and management capabilities. They must be trustworthy, honest, able to work under pressure, and deadline-driven. Additionally, applicants must have a clear criminal and credit record, and hold a driver’s license or have their own reliable transport. **Deadline** 06 November 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/retail-store-assistant-zevenwacht-mall-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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