Commercial Executive

In brief

**Overview** The Commercial Executive drives the commercial success and long-term growth for The Capital Hotels, Apartments & Resorts group. This role is responsible for leading revenue generation, commercial strategy, and market positioning across the portfolio. It ensures that revenue, distribution, reservations, and commercial systems are aligned to deliver strong and sustainable performance. The role connects strategy with execution, ensuring commercial platforms, reporting tools, and revenue systems support business goals and enable informed decision-making. Reporting to the Managing Director / Chief Operating Officer, the Commercial Executive will lead the Commercial, Sales, and Revenue functions and build a proactive, aligned, and continuously improving commercial team. **What you will do** * Lead the Group's commercial strategy and revenue direction by developing and implementing strategies aligned with group growth objectives, driving revenue across accommodation, F&B, events, and ancillary streams, leading pricing, packaging, and promotional strategy, and presenting clear commercial insights to executive leadership. * Oversee and improve commercial performance across the portfolio by supporting forecasting and budgeting, monitoring RevPAR, ADR, occupancy, and conversion, identifying risks and performance gaps, and optimising sales and distribution channels. * Provide strategic leadership to the Central Reservations function (ResHub) to maximise conversion, revenue, and service quality, ensure accuracy in booking processes, rate loading, and inventory controls, and develop the reservations team. * Own system performance and governance by driving optimisation, upgrades, integrations, and vendor management across PMS, RMS, CRM, booking, and distribution platforms and reporting tools, and protecting data accuracy and integrity. * Align teams and stakeholders by keeping finance, marketing, and operations aligned on commercial priorities, contributing to organisational planning, and mentoring team members to build commercial capability. **Requirements (from the original advert)** * Matric, together with a bachelor's degree or diploma in Business, Hospitality, Commerce, or a related discipline. * 8–12 years' leadership experience in commercial, revenue, or hospitality roles. * A demonstrated track record of achieving revenue growth and improving commercial outcomes. * A background managing reservations, revenue operations, and distribution channels. * Familiarity with PMS, RMS, CRM tools, and distribution platforms. * Experience collaborating with senior executive teams. * Strong strategic thinking and commercial judgement, with the ability to translate data into clear direction and align teams behind shared goals. * Strong communication, stakeholder alignment, and influencing skills, balancing strategic and operational priorities. **Who should apply** This role is ideal for a seasoned commercial leader with 8-12 years of leadership experience in commercial, revenue, or hospitality. The candidate should hold a bachelor's degree or diploma in Business, Hospitality, Commerce, or a related field, and have a proven track record of driving revenue growth and improving commercial outcomes. The ideal applicant will possess experience in managing reservations, revenue operations, and distribution channels, coupled with familiarity with key commercial systems such as PMS, RMS, and CRM tools. They should demonstrate strong strategic thinking, commercial judgment, and excellent communication and influencing skills, capable of aligning senior executive teams and cross-functional stakeholders. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/commercial-executive-the-capital-hotels-apartments-resorts-1 Source: myjobmag

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At a glance

• At least 8 years of experience.

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