South African Revenue Services (Sars) Vacancies

In brief

**Overview** The South African Revenue Services (SARS) is seeking a Junior Design Engineer for its National Ops Enabling Division, located at the Pretoria Landbank Office. This role reports to the Office Manager. SARS is a dynamic and agile organization dedicated to achieving voluntary compliance, contributing to the South African economy, and safeguarding the well-being of its citizens through effective revenue collection. The Junior Design Engineer will play a critical part in validating business-critical system changes prior to deployment, ensuring that solutions align with functional requirements and user expectations. The position's purpose is to analyse and support innovative business process engineering and continuous improvement solutions, acting as a crucial bridge between business and technology stakeholders. This involves planning and executing user acceptance testing (UAT), managing defects, and ensuring that system enhancements and projects are thoroughly validated from an end-user perspective and ready for production deployment. **What you will do** As a Junior Design Engineer, you will: * Validate business-critical system changes before deployment to ensure solutions meet functional requirements and user expectations. * Plan and execute testing activities, manage defects, and collaborate with business and technical stakeholders to deliver high-quality, ready-to-use solutions. * Analyse and support innovative business process engineering and continuous improvement initiatives. * Plan and execute user acceptance testing (UAT) and manage defects to ensure system enhancements and projects are thoroughly validated from an end-user perspective for production readiness. * Assist with modelling, documenting, and assessing current business processes. * Support basic form and letter design. * Contribute to business requirement specifications and detailed project plans. * Collaborate with developers and stakeholders to define technical vision, data usability, and performance needs. * Understand the impact of system changes on business processes, data, and user experience. * Understand business processes, requirements, rules, and regulations when designing and implementing test scenarios. * Ensure traceability between requirements and test cases. * Provide basic data analysis, interpret business requirements and legislation to validate that outputs (forms, letters, reports, taxpayer/account data, etc.) are accurate and consistent. * Investigate defects and taxpayer account histories. * Assess business impact to provide informed recommendations and test sign-off decisions. * Apply practical, specialised business knowledge to arrive at decisions. * Plan and manage your own work to improve quality and service delivery, execute and support process and procedural changes, and clearly communicate situational judgements, interpretations, and reports. * Ensure that completed work adheres to relevant policies, procedures, governance, and legislative requirements, and report on deviations and discrepancies. * Comply with set governance and compliance procedures related to your area of specialisation and continuously identify and escalate risks. * Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. * Search for, integrate, and share new knowledge attained through formal and informal learning opportunities. * Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. * Assist business with implementing technology solutions in a cost-effective way by determining project requirements. * Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. * Ensure your understanding and adherence to customer service delivery, and provide specialist support to meet or exceed customer expectations. **Requirements (from the original advert)** * **Education and Experience (Mandatory)**: * National Diploma / Advanced Certificate in Taxation, Accounting, Business Management, Information Technology, or a related field, with 3-4 years' experience in Tax Administration, Business Operations, Compliance, Dispute Resolution, Debt Management, or a related environment, of which 1-2 years should be at a knowledge worker level. * **OR (Alternative)**: Senior Certificate (NQF 4) with 6 years' experience in Tax Administration, Business Operations, Compliance, Dispute Resolution, Debt Management, or a related environment, of which 1-2 years should be at a knowledge worker level. * **Additional Requirements (Mandatory)**: * Working knowledge of SARS business processes, legislation, policies, and procedures. * Experience navigating SARS systems and interpreting taxpayer account information. * Ability to analyse business requirements and validate system functionality against expected business outcomes. * Experience identifying, documenting, and tracking system defects and process gaps. * Ability to engage effectively with business stakeholders, subject matter experts, and technical teams. * **Advantageous Requirement**: * Experience in User Acceptance Testing (UAT), business process validation, or quality assurance. * **Compliance Competency (Mandatory)**: * GOC Secret (security vetting process). **Who should apply** The ideal candidate is an individual with essential skills, commitment, and integrity who is motivated to make a meaningful impact within an organisation dedicated to revenue collection and citizen well-being. They should possess strong analytical thinking, attention to detail, and a commitment to continuous learning. The candidate should demonstrate conceptual ability, expertise in their context, and embody fairness, transparency, honesty, integrity, organisational awareness, trust, respect, and problem-solving skills. From a technical perspective, the applicant should be a creative and innovative thinker with proficiency in data collection and analysis, efficiency improvement, functional policies & procedures, and reporting. This role requires someone who can effectively bridge the gap between business and technology. **Deadline** 30 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/south-african-revenue-services-sars-vacancies-51 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Agile / Scrum
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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