Customer Assistant: Foods Replenisher (Paarl Mall)435615
- Location
- Paarl, Western Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a Customer Assistant: Foods Replenisher at Woolworths, specifically located at Paarl Mall. The position is part of a team dedicated to delivering exceptional customer service in a vibrant food retail environment. The Customer Assistant plays a key role in ensuring health, safety, and food handling standards are met, while contributing to an inviting shopping experience. Woolworths is committed to quality, innovation, and customer satisfaction. **What you will do** * Deliver exceptional customer service by warmly greeting customers and effectively responding to their needs. * Apply selling skills, advising customers on product options, promotions, and alternatives when items are unavailable. * Manage stock efficiently through implementation of stock rotation, maintaining cold chain and hygiene standards, and accurate shelf replenishment. * Identify and promptly address quality concerns, including isolating damaged goods and managing returns to vendors. * Adhere strictly to shop-keeping disciplines such as gap policies, planograms, and maintaining a clean, tidy department. * Minimise shrinkage by reporting dishonest acts, managing stock losses, and following red flag processes and security protocols. * Demonstrate product knowledge to assist customers and promote new lines and ongoing promotions within the department. * Exhibit personal leadership, including punctuality, adherence to dress code and hygiene standards, and active participation in team meetings. **Requirements (from the original advert)** * Minimum education level: Grade 12 or equivalent NQF level * Basic computer literacy to handle essential digital tasks * Experience in a food retail or similar customer service environment is advantageous * Ability to work flexible shifts, including early mornings and weekends * Strong communication skills to engage effectively with customers and team members * Basic numeracy and literacy skills for stock management and record-keeping * Knowledge of food safety, hygiene standards, and cold chain management * Attention to detail to ensure stock rotation, merchandising, and shrinkage control * Demonstrated personal discipline including punctuality, dress code adherence, and team collaboration * Ability to identify quality issues and manage returns or report suspicious activities responsibly **Who should apply** This role is ideal for individuals who are passionate about food retail and dedicated to delivering exceptional customer service. Candidates should value strong communication, punctuality, and teamwork, and be able to work flexibly across various shifts. It suits someone eager to grow their career within a company committed to quality, innovation, and customer satisfaction, and who wants to make a difference in a supportive, dynamic work environment. **Deadline** 20th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/customer-assistant-foods-replenisher-paarl-mall-435615-woolworths Source: myjobmag
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At a glance
- Customer service
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Job description
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