E-Commerce Manager

In brief

**Overview** This E-Commerce Manager position is with FROGG Recruitment's Retail client in Sandton, Johannesburg. The role requires an experienced individual with 4-5 years of experience to lead and drive the digital commerce ecosystem, ensuring a frictionless customer experience across all online touchpoints. The successful candidate will be accountable for scaling the retail brand through innovative web optimization, high-converting digital advertising, efficient POS administration, and meticulous inventory management. **What you will do** * Manage and optimize the Shopify store to ensure a mobile-responsive design, intuitive navigation, and up-to-date product listings. * Oversee technical website operations, including payment gateways, app integrations, and inventory synchronization. * Manage the Takealot marketplace account, ensuring regular stock replenishment and high seller health ratings. * Act as the lead administrator for Retail Pro, keeping it accurately synchronized with Shopify. * Monitor stock movements to maintain optimal inventory levels across web channels and marketplaces. * Oversee end-to-end order fulfilment, including processing manual orders, returns, exchanges, and replacements. * Set up, monitor, and optimize Meta (Facebook/Instagram) and Google Ads campaigns to drive traffic and conversions. * Create digital promotional assets (website banners, mailers, and social content) using Canva or Adobe Suite. * Perform Analytics & Financial Reporting. **Requirements (from the original advert)** * Relevant Diploma, or Certificate (advantageous). * 4–5 years of proven experience bridging online retail, e-commerce management, digital marketing, and retail operations. * Takealot Account Management experience. * Advanced, hands-on proficiency with Shopify, Meta Ads Manager and Google Analytics. * Creative skills in digital content production (Canva / Adobe Suite) alongside compelling commercial copywriting. * In-depth understanding of multi-channel inventory control, warehousing logistics, and marketplace dynamics. * Outstanding interpersonal, verbal, and written communication skills to effectively manage both external customers and internal stakeholders. **Who should apply** This role is suited for an experienced E-commerce Manager with 4-5 years of experience in online retail, e-commerce management, digital marketing, and retail operations. The ideal candidate should possess the ability to lead and drive a digital commerce ecosystem, deliver a seamless customer experience, and scale a retail brand through web optimization, digital advertising, POS administration, and meticulous inventory management. Specific expertise with Shopify, Meta Ads Manager, Google Analytics, Takealot account management, and content creation tools (Canva/Adobe Suite) is essential, alongside strong communication and inventory management skills. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/sandton/e-commerce-manager-id-7582694 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 4 years of experience.

• Google Ads

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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