Dispatch Controller (Nelspruit)

In brief

**Overview** This role is for a Dispatch Controller at H Systems, located in Nelspruit. The core purpose of this position is to ensure the effective dispatch of goods in accordance with company requirements. **What you will do** * Control logistics function, ensuring all orders are dispatched timeously. * Manage freight forwarders and ensure timeous collection from couriers. * Loading of Freight Forwarders Waybills. * Pre alerting the Freight Forwarders controllers, and the necessary staff, of what waybills are leaving. * Assisting with the tracing of waybills for Freight Forwarders. * Route planning. * Control dispatch quality, delivery times, transport costs and efficiency. * Ensure all picking slips are attended to timeously. * Prepare goods for dispatch. * Monitor, count & inspect the dispatching of goods to ensure orders are dispatched accurately. * Loading / offloading of vehicles. * Ensure vehicles are pre-loaded for early deliveries. * Prepare products for shipment or delivery. * Pack and load products onto vehicles according to company specifications. * Ensure dispatch accuracy as per picking slip, on time and in full. * Execute the most efficient and accurate loading and dispatching of all orders, as per picking slips. * Ensure IBTR’s Inter-Branch Transfers are completed as per company procedures. * Ensure clients who collect stock are assisted timeously and courteously and provided with accurate stock as per their order. * Ensure uptime of fleet to deliver on customer service requirements. * Preventative/ad hoc maintenance and readiness for unplanned downtime. * Ensure all vehicles are serviced as per service schedules. * Report all vehicle defects and services due to the Warehouse Supervisor. * Ensure all drivers comply with the Road Traffic Act. * Always ensure effective dispatch administration. * PODs submitted to Admin timeously. * All dispatch paperwork is completed accurately. * Communicate labour requirements to Line Manager in advance, to ensure planning for stringent dispatch requirements. * Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products. * Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites. * Conduct stock counts, as required. * Assist in another position if there is an operational constraint. * Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license. * Comply with all traffic laws and follow safe driving practices while operating a company vehicle. * Loading and unloading deliveries. * Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned. * Provide excellent customer service. * Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment. * Sweeping floors. * Dusting surfaces. * Removing debris. * Ensure adherence to the OHS Act. * Take reasonable care for the health and safety of themselves of other persons. * Co-operate with the employer to enable prescribed duties or requirements to be complied with. * Carry out any lawful order given and obey the health and safety rules and procedures. * Report any unsafe or unhealthy situation to the employer. * Report any incident to the employer. * Comply with health and safety processes. * Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always. * Always maintain high standards of housekeeping. * Ensure PPE is always worn in the warehouse. * Participate in any Integrated Management System activities as required. * Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility. * Ensure adherence to all company policies and procedures. * Always maintain a high level of customer service levels standards. **Requirements (from the original advert)** * **Qualifications:** * Grade 12 or equivalent. * **Experience:** * 1 years’ experience in a similar position. * 3 years’ experience in an operations / warehousing environment. * **Knowledge Requirements:** * Ability to do basic numerical calculations. * A thorough practical knowledge of best practices in Operations processes. * Awareness and understanding of the ISO Standard requirements relevant to the position. * **Skill Requirements:** * The ability to carefully and accurately pick and pack items, ensuring correct quantities, product quality, and proper packaging. * The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy. **Who should apply** An ideal candidate for this Dispatch Controller role is someone with a Grade 12 qualification or equivalent, possessing a minimum of 1 year of experience in a similar dispatch position and 3 years in an operations or warehousing environment. They should have the ability to perform basic numerical calculations, a thorough practical knowledge of best practices in Operations processes, and awareness and understanding of relevant ISO Standard requirements. Key skills include the ability to carefully and accurately pick and pack items, ensuring correct quantities and quality, and the capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy. The candidate should be prepared to manage distribution logistics, ensure effective administration, provide warehouse assistance, and uphold SHEQ integrated management system controls, while consistently delivering high standards of customer service and adhering to company policies and procedures. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/dispatch-controller-nelspruit-h-systems-pty-ltd-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service
• Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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