Sales Administration Clerk

In brief

**Overview** Prudent HR Solutions is seeking a Sales Administration Clerk for their client, a company operating within the timber manufacturing industry. This role is responsible for providing accurate administrative and customer service support to the sales department and will report to the Sales Manager. **What you will do** * Capture, process and reconcile sales orders and dispatches accurately. * Maintain organised and up-to-date sales records, filing and documentation. * Liaise professionally with customers regarding orders, deliveries and queries. * Follow up on outstanding orders and deliveries to maintain high service levels. * Assist with resolving credit note, invoice and delivery-related queries. * Compile and maintain accurate sales and administrative reports. * Develop a thorough understanding of the company’s product range, ordering processes and customer database. * Provide administrative support to the production department when required. * Perform all duties in accordance with company policies and procedures. * Maintain professionalism, honesty and integrity in all customer interactions. **Requirements (from the original advert)** * Matric/Grade 12 or equivalent. * A business-related tertiary qualification, accounting background or relevant sales experience will be advantageous. * Previous experience providing administrative support within a sales environment. * Computer literacy in Microsoft Office, particularly Excel and Outlook. * Strong written and verbal communication skills in English. * A sound understanding of customer service principles. **Who should apply** The ideal candidate is a suitably qualified individual with strong administrative, organizational, and customer service skills, demonstrating excellent attention to detail and accuracy. They should be capable of working effectively under pressure, multitasking, and prioritizing responsibilities. Key qualities include being proactive, approachable, solutions-focused, and possessing strong problem-solving abilities. Professionalism in presentation and communication, along with honesty and integrity, are essential, as is a willingness to work overtime when required. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/sales-administration-clerk-prudent-hr-solutions-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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