Detailing Force Effectiveness Manager Coastal

In brief

**Overview** This role at Reckitt is responsible for coaching, upskilling, and improving the effectiveness of Medical Detailing Representatives within the coastal region of South Africa. The position involves collaborating with the Capability Education and Training Manager for Africa, Senior Data Analyst Africa, and the Head of Professional Marketing Africa to enhance infield effectiveness, ensure all Key Performance Indicators (KPIs) and targets are met, and maintain regional team compliance. A key aspect is building relationships with customers alongside Medical Detailing Representatives to expand and improve brand equity with Health Care Professionals. **What you will do** * Liaise with the Medical Marketing Department, together with the Head of Professional Marketing Africa, on the implementation of core Professional Marketing Programs, CME activities, Round Tables etc., and provide feedback to the Head of Professional Marketing Africa on the training needs associated with these programs and their effectiveness. * Align the cycle plans with the Head of Professional Marketing Africa before the monthly Cycle Meeting. * Monitor performance of Medical Detailing Representatives against the agreed KPI’s and Targets by means of data and feedback reports from Medical Training & CRM Excellence Manager. * Coach Medical Detailing Representative to conduct Infield Detailing Category Detailing/Training, Product Detailing/Training to provide them with the knowledge and skills needed in achieving competitive superiority. * In partnership with the Head of Professional Marketing Africa and HR, develop the incentive plan and monitor the effectiveness of the plan on a regular basis. * In partnership with the Head of Professional Marketing Africa and HR, develop special incentive plans to reward and recognize High Performers, setting specific goals and metrics. * Support in house training programs for the Medical Detailing Team, to enhance the medical detailing effectiveness in order for them to reach all KPI’s Call and Coverage to HCP’s, implementation of cycle plans and optimizing customer engagement. * Together with the Capability Education and Training Manager for Africa, identify required training programs, Detailing Force Effectiveness tools, data and feedback report to ensure that the implementation plan will be achieved. * Assist Capability Education and Training Manager for Africa in planning and creating developmental plans for Medical Detailing Representatives focusing on improvement of competencies. * Support in training programs, builds and maintains a strong partnership the Capability Education and Training Manager for Africa to ensure the implementation of Detailing Force Effectiveness programs. **Requirements (from the original advert)** * Minimum BSc Degree or Similar Qualifications in the line with Healthcare Professionalism. * 5 - 7 years’ experience in OTC/Medical Sales or Professional Marketing. * 3 - 5 Year's Detailing Management Experience. * Successful experience in Implementing: Infield support programs, infield cycle brief, career development, organizational effectiveness, infield detailing & CME/CPD programs. * Experience in presenting / facilitating a variety of programs, workshops, conference and meetings. * Proven track record in developing front line Medical Detailing Representatives. * Experience in Medical Detailing training and development programs. * Medical detailing expertise. * Pharmaceutical product knowledge. * Sales leadership. * Key account management. * Stakeholder engagement. * Coaching and team development. * Strategic planning. * Data analysis. * Negotiation. * Territory management. * Communication and presentation skills. * Compliance awareness. * Results-driven execution. **Who should apply** An experienced professional with a BSc degree or similar qualification in Healthcare Professionalism, possessing 5-7 years in OTC/Medical Sales or Professional Marketing, including 3-5 years in Detailing Management. The ideal candidate will have a proven track record in developing front-line Medical Detailing Representatives through training and infield support programs, demonstrating expertise in medical detailing, pharmaceutical product knowledge, and sales leadership. They should be adept at coaching, team development, stakeholder engagement, strategic planning, and data analysis, with strong communication, presentation, and negotiation skills. Compliance awareness and a results-driven execution mindset are essential for this role, which focuses on improving detailing force effectiveness and meeting targets in the coastal region of South Africa. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/detailing-force-effectiveness-manager-coastal-reckitt Source: myjobmag

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