24hr Flexi Sales Associate- Segonyana Mall

In brief

**Overview** This role is for a Sales Associate at HomeChoice, a leading South African homeware retailer with over 40 years of experience. The primary purpose of the role is to deliver an exceptional in-showroom customer experience, aiming to convert customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The position focuses on frontline sales execution, customer service, administration, and adherence to operational standards, while supporting the Store Supervisor and Showroom Manager in achieving sales and service targets. **What you will do** * **Sales Execution & Conversion:** Actively engage customers on the showroom floor to understand their needs and convert interactions into sales. This includes demonstrating products, clearly communicating features, benefits, pricing, and promotional offers aligned to current catalogues. The associate is expected to achieve individual sales targets, conversion rates, and productivity expectations, and support acquisition activities such as account openings and order processing. * **Customer Experience:** Deliver a consistently positive, professional, and customer-focused sales experience. This involves guiding customers through their full journey, including product selection, ordering, payments, and after-sales processes. The associate will resolve basic customer queries and escalate complex issues, building customer trust through accurate information and ethical selling. * **Product Knowledge & Pricing Accuracy:** Maintain strong knowledge of products, categories, pricing, and promotions, ensuring all selling and quoting is accurate and aligned to approved catalogues and systems. Staying informed of product updates, promotions, and sales initiatives is also crucial. * **Administration & Order Processing:** Accurately and timeously capture customer orders, documentation, payments, refunds, and credits. This also involves ensuring all required customer documentation is complete and compliant, and maintaining accurate records and system entries for reporting and audits. * **Stock Handling & Showroom Standards:** Support basic stock handling activities, including assisting with receiving, stock movement, and floor replenishment. Products must be handled with care to prevent damages. The role requires maintaining high standards of housekeeping, visual presentation, and merchandising on the sales floor, and following stock control procedures while reporting discrepancies or risks. * **Compliance, Quality & Risk Awareness:** Adhere to all policies, procedures, quality standards, and internal controls, including cash handling procedures. Participation in required training, inductions, and policy sign-offs, along with escalating risks, errors, or non-compliance, is expected. * **Teamwork & Performance Support:** Work collaboratively with team members to achieve showroom targets, support promotions, campaigns, and activations as instructed, and be flexible in supporting operational requirements, including working shifts, weekends, and public holidays. **Requirements (from the original advert)** * Grade 12 / Matric minimum requirement. * Minimum 1 year of retail sales experience. * Customer-facing sales experience within a target-driven environment. * Availability to work shifts, weekends, and public holidays. * Clear credit and criminal record. * Homewares retail experience is advantageous. **Who should apply** The ideal candidate is customer-focused with a strong service mindset, persuasive, confident, and a professional communicator. They should be detail-oriented with a focus on accuracy and quality, resilient, adaptable, and able to work in a fast-paced environment. The role requires someone who is dedicated to "wowing" customers by understanding their needs and delivering on promises, who treats the business as their own by taking accountability, being curious, creative, and doing things right. They should also be a team player who is helpful, inclusive, and able to find the fun in their work. **Deadline** 31 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/24hr-flexi-sales-associate-segonyana-mall-homechoice-holdings-limited-3 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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