Key Accounts Associate - Ballito (Ballito)

ACDC Dynamics SA

Location
Ballito, KwaZulu-Natal
Closing date

First listed . Last checked at source .

In brief

**Overview** ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry, is seeking an experienced and dynamic Key Account Associate for their Ballito branch. This role involves managing a set group of assigned customers, focusing on maintaining and developing business-oriented relationships. The Key Account Associate is responsible for taking ownership of these accounts, enhancing ACDC Dynamics' interest within the allocated customer base, and facilitating the sales process. The primary goal is to achieve agreed-upon sales targets and implement the company's business initiatives through consistent client interactions. **What you will do** * Maintain and develop business-oriented relationships with assigned customer accounts. * Take ownership of customer accounts, improving ACDC Dynamics' interest within the allocated customer base. * Facilitate the sales process between ACDC Dynamics and the customer. * Achieve agreed-upon sales targets and implement ACDC Dynamics' business initiatives through client interactions. * "Get the sale" using various customer sales methods. * Forecast sales and develop/evaluate "out of the box" sales strategies/models. * Evaluate customer skills and needs, building productive, long-lasting relationships. * Maintain accurate and complete customer account information. * Understand the marketplace relative to product offering and client base demographics. * Search for and capitalize on new product opportunities, positioning, and branding for respective product ranges in client stores. * Collaborate with Brand or Category managers to develop product launch programs and formulate customer days or product awareness campaigns within the client portfolio. * Liaise with Senior Management to ensure sales targets are met. * Analyze the current marketplace and provide feedback regarding important market and competitive information. * Train clients on products as and when required. * Execute sales strategies. * Generate new leads and develop existing customers. * Respond to customer enquiries. * Achieve high sales targets and goals. * Build new business relationships using existing industry contacts. * Give sales presentations to various levels of audiences when required. * Manage employer’s expectations, client relationships, and provide excellent service and support. * Provide feedback regarding suggestions for improvement and market research. * Deal with and respond to high volumes of emails. * Liaise with any business partner regarding exhibitions/customers’ day etc. and attend/arrange these events with reference to ACDC Dynamics. * Formulate quotations and follow up on them. * Attend Sales Meetings and provide necessary information/statistics. * Plan and submit weekly calls, reporting on weekly activities. * Perform customer account maintenance. * Attend ad hoc training sessions. * Work Saturdays as per the published roster. * Find and capitalize on new product opportunities and possible turnkey projects by positioning the ACDC brand. * Compile accurate and precise calendar entries with a briefing on what transpired during sales calls. **Requirements (from the original advert)** * Experience and or knowledge in an Electrical manufacturing/sales environment. * An Electrical or similar technical qualification will be advantageous. * 3 to 5 years in a related sales role. * Technical product knowledge of our products will be preferable. * Proven marketing and sales competencies and ability to analyse market and set new strategy. * Ability to establish new markets/establish new business relationships and train clients on products. **Who should apply** An experienced, dynamic, and results-driven sales professional with a strong background in the electrical manufacturing or sales environment. The ideal candidate will be proactive in building and maintaining strong customer relationships, taking ownership of accounts to drive sales and achieve targets. They should possess a keen understanding of the marketplace, with proven ability to identify new opportunities, develop sales strategies, and introduce new products. Excellent communication, presentation, and analytical skills are essential, alongside a commitment to providing exceptional customer service and support. The role requires someone who is organized, capable of managing high volumes of correspondence, willing to travel for events, and able to work Saturdays when required. A technical qualification in electrical or a related field and prior technical product knowledge are highly advantageous. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/key-accounts-associate-ballito-ballito-acdc-dynamics-sa Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description * ACDC Dynamics a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Key Account Associate for our Ballito branch.  The Key Account Associate is assigned a set group of customers. * Where the individual is tasked to maintain and develop a business orientated relationship. By taking ownership of the accounts, improving ACDC Dynamics interest in the allocated customer base and facilitating the sales process between ACDC Dynamics and the customer. * Through the interactions with the clientele achieve agreed upon targets and implement ACDC Dynamics business initiatives. PURPOSE OF THE ROLE: * Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships. * Maintain accurate and complete customer account information. RESPONSIBILITIES: * Understanding of the marketplace relative to product offering and client base demographics * Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores * Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio * Liaising with Senior Management and ensuring that sales targets are met * Analysing current marketplace and ensuring feedback is given regarding important market and competitive information * Training clients on products as and when required * Executing sales strategies * Generating new leads and developing existing customers * Responding to customer enquiries * Achieving high sales targets and goals * Building new business relationships using existing industry contacts * When required, giving sales presentations to various levels of audiences * Managing employer’s expectations, client relationships and providing these with excellent service and support * Providing feedback regarding suggestions for improvement and market research * Ability to deal with and respond to high volumes of emails * As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events * Quotation formulation and follow up of these * Attending Sales Meetings and providing the necessary information/ statistics etc * Planning as well as submission of weekly calls and reporting on weekly activities * Customer account maintenance * Attending of ad hoc training sessions * Saturday work will be required as per published roster * Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers. * Managing employer’s expectations, client relationships with exceptional customer service and support. * Compile accurate and precise calendar entries with a briefing on what transpired during sales calls REQUIREMENTS: * Experience and or knowledge in an Electrical manufacturing/sales environment * An Electrical or similar technical qualification will be advantageous. * 3 to 5 years in related sales role * Technical product knowledge of our products will be preferable * Proven marketing and sales competencies and ability to analyse market and set new strategy * Ability to establish new markets/ establish new business relationships and train clients on products KPI’s * Meet monthly targets set by company * Update CTC reports weekly * Call on assigned customers base with 8 constructive call daily. * Product introduction to client two samples per week. Samples needs to be cycled weekly * Housekeeping of customers account inclusive of ACDC Branding * Rotate entire customer base within a four-week cycle

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