External Sales and Service Advisor OBR

In brief

**Overview** This role as an External Sales and Service Advisor OBR at First National Bank is part of a team characterized by unique talents, diverse minds, and an adaptable environment that fosters curiosity. It offers a setting where experts collaborate to drive effective change and encourages individuals to imagine their potential within this dynamic team. **What you will do** * Apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships. * Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value-adding solutions to a portfolio of clients. * Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions. * Maximise Business Portfolio cross-sell opportunities and strengthen client relationships. * Maintain expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve relevant sales targets. * Understand reasons for and comply with governance in terms of legislation and audit requirements. * Retrieve qualified leads from the internal channel sales pipeline and make contact with existing or new customers to generate a sale. * Source new leads through external contacts and other channels to increase the customer base if required. * Contact prospective clients and sell appropriate banking products to achieve sales targets. * Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, preparing the proposal to credit, managing internal dependencies, closing the deal, and managing post-sales queries when relevant. * Analyse competitor information gathered and ensure active monitoring of market trends and influences. * Identify new business opportunities that impact on the industry. * Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity, and sales requirements. * Manage own development to increase own competencies. **Requirements (from the original advert)** * Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification. * Completed First Level Regulatory Examination. **Who should apply** The ideal candidate is a sales-driven, client-centric individual with a proactive and innovative approach to delivering solutions and service. They should be highly motivated to achieve business targets, possess strong relationship-building and client management skills, and be capable of understanding and anticipating market and client needs. Furthermore, the candidate should be committed to maintaining expert product knowledge, complying with governance and regulatory requirements, and actively managing their own professional development. They will thrive in an adaptable, curious, and collaborative expert environment. **Deadline** 21st October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/external-sales-and-service-advisor-obr-fnb-south-africa-13 Source: myjobmag

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