Training and Engagement Officer
- Location
- Cape Town, Western Cape
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a Training and Engagement Officer at Belmond Mount Nelson Hotel. The position involves supporting the Learning & Development Manager in designing and delivering training programs, managing the hotel's Learning Management System (LMS), coordinating internal communication, and developing initiatives to foster a positive and engaging work environment. **What you will do** * Support the Learning & Development Manager in the design and development of training programs, including creating training materials, manuals, and visual aids. * Deliver engaging and effective training sessions for various departments, covering topics such as service standards, operational procedures, and compliance. * Coordinate and schedule training sessions, ensuring adequate resources and facilities are available. * Administer and manage the hotel's Learning Management System LMS. * Provide support and guidance to department trainers to ensure consistent training delivery. * Promote a culture of learning and development within the business, celebrate employees who complete training programs, earn certifications, or demonstrate significant skill development. * Develop and implement initiatives that foster a positive and engaging work environment across all hotel departments. This includes creating and coordinating team-building activities, social events, team celebrations and recognition and other programs designed to boost employee morale and camaraderie. * Manage all internal communication channels e.g., newsletters, Check In post, LinkedIn, bulletin boards to keep employees informed and connected. * Responsible to coordinate the weekly HR newsletter, including L&D activities, on the job trainings/activities and social events. * Assist with other HR-related tasks and projects as needed. **Requirements (from the original advert)** * Proven experience in facilitating training in an engaging manner. * Knowledge of learning & development best practices and trends. * Outstanding communication and interpersonal skills. * Excellent organising and leadership skills. * Experience with administration of a learning management system is advantageous. * MS Excel and MS PowerPoint to at least an Intermediate level. **Who should apply** Candidates should have proven experience in facilitating engaging training and knowledge of learning & development best practices and trends. They must possess outstanding communication, interpersonal, organizing, and leadership skills. Experience with administering a learning management system is beneficial. Intermediate proficiency in MS Excel and MS PowerPoint is required. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/training-and-engagement-officer-belmond-mount-nelson-hotel Source: myjobmag
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At a glance
- Microsoft Excel
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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