IT Support Technician (Windows 10/11 & Microsoft 365) (Stellenbosch Onsite)

In brief

Overview This role is for an IT Support Technician, recruited by Datafin Recruitment for a growing Property Development & Construction Group. The position is based onsite in Stellenbosch and primarily involves providing first-line IT support, assisting with Microsoft 365 administration, supporting infrastructure tasks, and contributing to ongoing IT projects. What you will do The core responsibilities include: * **End-User Support:** Providing first-line support for hardware, software, and network issues; logging and managing Helpdesk tickets; troubleshooting common issues and providing timely user feedback. * **Microsoft 365 Support:** Assisting with user account setup, licensing, email, and Teams; basic troubleshooting for Outlook, Teams, and OneDrive; and supporting Copilot rollout with basic user guidance. * **Device & Asset Management:** Preparing and configuring devices for new staff; maintaining an Asset Register (e.g., Lansweeper); and assisting with hardware upgrades and replacements. * **Basic Network Support:** Assisting with Wi-Fi and connectivity troubleshooting; performing basic site checks; and escalating complex issues when required. * **Project Support:** Assisting with IT projects such as office setups, upgrades, and migrations; following structured processes and documentation. * **Security & Compliance:** Adhering to IT security policies; assisting with antivirus checks and updates; and reporting suspicious activity. Requirements (from the original advert) * Relevant Certifications (e.g., A+, N+). * 3-4 years of experience in IT Support / Helpdesk. * Basic knowledge of: * Windows 10/11 * Microsoft 365 (Outlook, Teams, OneDrive) * Networking fundamentals * Good troubleshooting and communication skills. * **Advantageous:** * Exposure to Active Directory / Azure AD. * Experience with Asset Management tools. Who should apply The ideal candidate is a strong technical IT Support professional with 3-4 years of experience in IT Support or Helpdesk roles, possessing suitable certifications like A+ or N+. They should have basic proficiency in Windows 10/11, Microsoft 365 applications (Outlook, Teams, OneDrive), and foundational networking knowledge, coupled with strong troubleshooting and communication skills. Candidates who are willing to learn, take initiative, are structured, process-driven, reliable, and accountable are particularly sought after. Prior exposure to Active Directory / Azure AD and experience with Asset Management tools would be beneficial. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/it-support-technician-windows-10-11-microsoft-365-stellenbosch-onsite-datafin-recruitment Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Azure
• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

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