Quality Assurance Expert : Pietermaritzburg KZN

In brief

**Overview** This role is for a Quality Assurance Expert based in Pietermaritzburg, KZN, within Rentokil Initial South Africa. The position focuses on ensuring the quality of Rentokil services and installations, conducting infield reviews, audits, training, and maintaining compliance with company codes and legislation. **What you will do** * Conduct regular infield reviews/ assessments with service technicians to monitor abilities. * Continued communication and interaction with external clients. * H&S Branch Audits – Pest Control. * New Product trials. * Internal Training and Customer Education. * Ensuring quality Rentokil Services and Installations through QA Checks = 10 Calls per week All new installations and upgrades, Existing Clients, Top Tier, High Risk. * Assist in basic installations from time to time. * Complying with RISA codes of practice: Code of Conduct, Ensure Compliance with Legislation and Regulations. * Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date. * Follow up on actions and recommendations to ensure compliance between Rentokil and Customer. * Compile and communicate Monthly QA reports. * Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance. * Ensure the correct use of company Approved Product List APL and report on non-compliance. **Requirements (from the original advert)** * Matric * Full NCPC * Registered Pest Control Operator with P-Number * Must have FUMIGATION qualification in Silos, Stacks, Containers, ISPM15 * Experience with Phosphine and Methyl Bromide Gas * Above average Pest Control Product knowledge and Technical Skills. * Computer Literate MS Office, Google * Facilitator qualification would be advantages * Competencies in line with WL2 requirement * Self-starter takes initiative * Excellent communication skills * Good planning, time management and organizational skills * Good facilitation skills to drive long term development and capability * Has ambition, perseverance is disciplined and goal focussed * Good problem solving skills * Good analytical skills with the ability to make business appropriate recommendations * Collaborates well with others, building relationships to achieve team objectives * Excellent time management * Establish and maintain effective communication with the service department, and offer quality support to staff and clients alike **Who should apply** The ideal candidate is a self-starter who takes initiative, possesses excellent communication, planning, time management, and organizational skills. They should be disciplined, goal-focused, and adept at problem-solving and analytical thinking, capable of making business-appropriate recommendations. The role requires someone who collaborates well, builds relationships, and can effectively facilitate internal training and customer education. Candidates must have specific qualifications and experience in pest control and fumigation, including knowledge of Phosphine and Methyl Bromide Gas, and be computer literate. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/quality-assurance-expert-pietermaritzburg-kzn-rentokil-initial-south-africa-1 Source: myjobmag

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