Quality Assurance Expert- Claremont - WC

In brief

**Overview** This role is for a Quality Assurance Expert at Rentokil Initial South Africa, based in Claremont, WC. The position is responsible for overseeing and ensuring the quality of Rentokil's services and installations through regular field reviews, audits, and training. It involves monitoring technician abilities, interacting with external clients, conducting H&S audits, and facilitating new product trials, all while ensuring compliance with company codes of practice and relevant legislation. **What you will do** * Conduct regular infield reviews/ assessments with service technicians to monitor abilities. * Continued communication and interaction with external clients. * H&S Branch Audits – Pest Control. * New Product trials. * Internal Training and Customer Education. * Ensuring quality Rentokil Services and Installations through QA Checks = 10 Calls per week All new installations and upgrades, Existing Clients, Top Tier, High Risk. * Assist in basic installations from time to time. * Complying with RISA codes of practice: Code of Conduct, Ensure Compliance with Legislation and Regulations. * Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date. * Follow up on actions and recommendations to ensure compliance between Rentokil and Customer. * Compile and communicate Monthly QA reports. * Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance. * Ensure the correct use of company Approved Product List APL and report on non-compliance. **Requirements (from the original advert)** * Self-starter takes initiative * Excellent communication skills * Good planning, time management and organizational skills * Good facilitation skills to drive long term development and capability * Has ambition, perseverance is disciplined and goal focussed * Good problem solving skills * Good analytical skills with the ability to make business appropriate recommendations * Collaborates well with others, building relationships to achieve team objectives * Excellent time management * Establish and maintain effective communication with the service department, and offer quality support to staff and clients alike * Ability to use approved AI tools effectively * Matric * Full NCPC * Registered Pest Control Operator with P-Number * Must have FUMIGATION qualification in Silos,Stacks,Containers,ISPM15 * Experience with Phosphine and Methyl Bromide Gas * Above average Pest Control Product knowledge and Technical Skills. * Computer Literate MS Office, Google Suite * Facilitator qualification would be advantages * Competencies in line with WL2 requirement **Who should apply** The ideal candidate is a self-motivated individual with strong communication, planning, and organizational abilities, demonstrating ambition, perseverance, discipline, and a goal-focused approach. They should possess good problem-solving and analytical skills to provide business-appropriate recommendations, and be capable of effective collaboration. Essential qualifications include a Matric certificate, Full NCPC, and registration as a Pest Control Operator with a P-Number, specifically holding a fumigation qualification for Silos, Stacks, Containers, and ISPM15, alongside experience with Phosphine and Methyl Bromide Gas. The candidate must have above-average pest control product knowledge and technical skills, be computer literate in MS Office and Google Suite, and meet WL2 competency requirements. A facilitator qualification is considered an advantage. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/quality-assurance-expert-claremont-wc-rentokil-initial-south-africa Source: myjobmag

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