Senior Information Technology Technician

In brief

**Overview** This document outlines the details for the Senior Information Technology Technician position (Ref No: DSD/2026/149), a re-advertisement for one post, within the Limpopo Department of Social Development. The role is based at the Head Office in Polokwane and offers a salary of R413 001 per annum (Level 08). The position involves providing technical IT support and infrastructure maintenance within the department. **What you will do** * Provide day-to-day technical support to end users on hardware, software, and network-related incidents. * Install, configure, maintain and troubleshoot servers, desktops, laptops, printers and peripheral devices. * Support and maintain network infrastructure, including switches, routers, Wi-Fi, and structured cabling. * Administer user accounts, permissions and access on Active Directory and Microsoft 365 tenant. * Support and monitor ICT systems, servers, endpoint protection and backup solutions. * Conduct routine system maintenance and apply approved updates and patches. * Assist with the implementation of ICT projects, infrastructure upgrades, and departmental initiatives. * Monitor LAN performance and availability, troubleshoot network issues, and implement corrective actions to minimize downtime and ensure optimal network performance. * Perform data backups and system disaster recovery. * Implement and enforce network security controls, including VLAN configuration, access control lists, and segmentation to protect departmental data and resources. **Requirements (from the original advert)** * Grade 12 plus an appropriate qualification at NQF 6 in Computer Science / Information Technology or equivalent qualification in the field or area as recognised by SAQA. * A minimum of 2-3 years’ relevant experience. * Valid motor vehicle driver’s licence (with the exception of persons with disabilities). * Knowledge And Skills: Good knowledge of Microsoft Windows desktop and server environments, including Microsoft 365. * Knowledge of network infrastructure: LAN/WAN, TCP/IP, routing, switching and Wi-Fi. * Knowledge of Active Directory, user account administration and Group Policy. * Hardware and software installation, configuration and troubleshooting skills. * Knowledge of cybersecurity best practices and IT service management. * Strong problem-solving, analytical, communication and customer-service skills. * Ability to work independently and effectively within a team. * Strong diagnostic troubleshooting, excellent communication, and collaboration skills are required. **Who should apply** Candidates seeking this role should possess an NQF 6 qualification in Computer Science or Information Technology, complemented by a minimum of 2-3 years of relevant experience. A valid driver's licence is required, unless the applicant has a disability. The ideal candidate will have strong technical knowledge of Microsoft Windows and 365 environments, network infrastructure (LAN/WAN, TCP/IP, routing, switching, Wi-Fi), Active Directory, and cybersecurity best practices. Essential skills include hardware/software installation, configuration, and troubleshooting, alongside robust problem-solving, analytical, communication, customer-service, diagnostic, and collaboration abilities, with a capacity for both independent and team-based work. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/limpopo-department-of-social-development-vacancies-circular-36-of-2026#spani-ref-dsd-2026-149 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Office
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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