Desktop Assessor | Tyger Valley, Cape Town
- Location
- Tyger Valley, Western Cape
- Minimum qualification
- Certificate / N-level / trade
- Closing date
First listed . Last checked at source .
In brief
Overview This role is for a Desktop Assessor at PSG Konsult, located in Tyger Valley, Cape Town. The position involves the desktop assessment and inspection of vehicles or damaged buildings involved in incidents to determine the extent of damage and the validity of insurance claims. What you will do * Desktop assess/inspect vehicles or damaged buildings involved in incidents to determine the extent of damage and validity of the claim. * Assess mechanical, structural, and cosmetic damage to identify necessary repairs. * Use specialized tools or software to document and quantify damage Ubuntex/WNI building rate guide. * Prepare detailed repair cost estimates, including labor, parts, and material expenses. * Compare repair costs against the vehicle's pre-accident market value to determine if it is economically viable to repair. * Consider depreciation, wear-and-tear, and existing damage in cost assessments. * Provide assessment reports and recommendations for claim processing. * Communicate about necessary repairs, negotiate costs, and monitor quality of work. * Identify signs of inflated claims, staged accidents, or fraudulent activities. * Cross-check claims details against evidence to ensure accuracy and legitimacy. * Evaluate whether a vehicle should be deemed a "total loss" write-off based on repair costs versus vehicle value. * Recommend appropriate salvage or disposal actions for written-off vehicles. * Verify that repairs meet industry standards and safety regulations. * Offer technical advice to brokers and claimants regarding repair feasibility, cost-effectiveness, and safety considerations. * Recommend alternative solutions, such as using second-hand parts or specific repair methods, to reduce costs. * Management of repair escalations, rectification of repairs and vendor compliance. Requirements (from the original advert) * Grade 12 Matric / Relevant insurance qualification NQF Level 4 or equivalent. * Minimum 3 years' short-term insurance claims experience. * Minimum 3 years' experience in motor and/or non-motor desktop assessing/moderation in the insurance industry. * Sound understanding of short-term insurance policies, claims processes and SLAs. * Advantageous: RE5 * Advantageous: Class of Business in Short Term Insurance Who should apply The ideal candidate for this Desktop Assessor role should possess a Grade 12 Matric or an equivalent NQF Level 4 relevant insurance qualification. They must have a minimum of three years of experience in short-term insurance claims and at least three years of experience specifically in motor and/or non-motor desktop assessing/moderation within the insurance industry. A sound understanding of short-term insurance policies, claims processes, and Service Level Agreements (SLAs) is essential. Candidates with RE5 and a Class of Business in Short Term Insurance are considered advantageous. Key competencies include strong analytical thinking, problem-solving abilities, claims assessment and moderation expertise, sound judgement, meticulous attention to detail and accuracy, effective communication and negotiation skills, a focus on customer service and stakeholder relationship management, efficient time management with the ability to meet SLAs, and a high degree of integrity, accountability, and fraud awareness. Deadline 23-Oct-2026 Reference Original posting: https://www.myjobmag.co.za/job/desktop-assessor-tyger-valley-cape-town-psg-konsult-ltd Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 3 years of experience.
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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