Assistant Store Manager

In brief

**Overview** This role is for an Assistant Store Manager at Timberland South Africa. The position involves supporting the store management and staff in achieving sales goals, customer service targets, and operating objectives through execution, coaching, and accountability. **What you will do** * Support the store management and staff in meeting sales goals, customer service targets, and operating objectives through execution, coaching, and accountability. * Create and lead a high-performance team that drives sales. * Provide strong leadership to the team to execute sales generation, operational, and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures. * Manage the store and its employees to ensure all store sales goals are met or exceeded. * Identify ways to drive sales generation and ensure action is taken to achieve goals. * Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable, and quick for customers and co-workers. * Ensure store presentation standards are achieved and maintained. * Communicate merchandise sell-through and market trend information to HQ. * Handle store-level human resources, operational, and loss prevention issues with HQ. * Ensure proper scheduling of staff. * Open and/or close the store in an effective manner. * Regular attendance and full-time commitment are essential functions of the job. * Perform additional managerial duties as necessary. **Requirements (from the original advert)** * 2+ years’ experience in a retail environment management role. * Excellent customer service skills. * A commitment to service excellence and customer satisfaction. * Good interpersonal, communication, and numeracy skills required in leading and managing the retail location and team. * Must have the ability to respond and adapt quickly to changing business needs and requirements. * Must be detailed orientated with the ability to translate direction to lower-level execution. * Computer literate. * Knowledge of retail computer systems. * English excellent, bilingual is a big plus. **Who should apply** This role is suitable for an experienced retail manager with at least two years in a management role within a retail environment. The ideal candidate will be a strong leader focused on driving sales and customer satisfaction, capable of building and managing high-performance teams. They should possess excellent customer service, interpersonal, communication, and numeracy skills, be computer literate with knowledge of retail computer systems, and have the ability to adapt to changing business needs while maintaining a detail-oriented approach. An excellent command of English is required, with bilingual ability being a significant advantage. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/assistant-store-manager-timberland-6 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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