Night Auditor
- Location
- Cape Town, Western Cape
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a Night Auditor at Newmark Hotels, responsible for overseeing front desk and accounting operations during overnight shifts. The Night Auditor ensures seamless service, handles late-night guest requests, processes check-ins and reservations, maintains financial records, and serves as the primary contact for guests overnight. **What you will do** * Welcome and assist guests with check-in and check-out procedures. * Provide guests with necessary information to enhance their stay. * Handle late-night reservations, last-minute bookings, and walk-ins. * Respond to guest inquiries, requests, and complaints professionally and efficiently. * Answer phone calls and manage reservations. * Schedule wake-up calls and coordinate next-day reservations. * Maintain accurate financial records and perform nightly audits. * Verify and reconcile daily transactions, invoices, and room charges. * Process guest bills, refunds, and reservation adjustments. * Ensure all accounts are balanced and properly documented. * Prepare financial and operational reports for management review. * Complete End of Day (EOD) procedures and ensure all system functions run successfully. * Balance cash drawers and log receipts accurately. * Prepare and distribute employee checks as needed. * Monitor hotel security by assisting the security team with property patrols. * Summarize nightly operations and highlight any follow-up tasks for management. * Verify that all EOD tasks have been completed by other departments. **Requirements (from the original advert)** * Strong verbal and written communication skills. * Professional, well-spoken, and presentable demeanor. * Fluency in English both written and spoken. * Proficiency in OPERA. * Solid mathematical and analytical skills. * Customer service-oriented mindset with excellent interpersonal skills. * Strong organizational and time management abilities. * Ability to work independently and make sound decisions under pressure. * Proficiency in Microsoft Excel and Word. **Who should apply** The ideal candidate is a customer service-oriented professional with a strong financial acumen, capable of managing front desk and accounting operations during overnight hours. They should possess excellent communication and interpersonal skills, be well-spoken and presentable, and proficient in English, OPERA, Microsoft Excel, and Word. Candidates must demonstrate strong organizational skills, time management abilities, and the capacity to work independently and make sound decisions under pressure. **Deadline** 15th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/night-auditor-newmark-hotels Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- Microsoft Excel
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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