Retail Store Assistant - Galleria (Amanzimtoti)

In brief

**Overview** This role at Dis-Chem Pharmacies' Galleria - Amanzimtoti store is for a Retail Store Assistant. The primary purpose is to support the overall management of the store, ensuring operational and administrative duties adhere to standard policy and procedure. **What you will do** * Manage and report all customer complements and complaints to management. * Establish a professional relationship with customers. * Ensure all customer stock queries are dealt with and resolved. * Maintain effective external communication with customers when they require feedback. * Assist customer with any enquiries and refer customers to the appropriate departments where applicable. * Adhere to the customer turnover per hour rate as per company benchmark. * Manage the shorts and overs at the point of sale, including the floats. * Manage refund and return transactions. * Ensure that back shopping and returned goods are handled correctly. * Verify and review deliveries and invoices for total accuracy. * Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. * Manage and control high risk stock. * Prepare the run reconciliation on a daily basis. * Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. * Maintain effective liaison between relevant parties. * Maintain effective document control including but not limited to float, petty cash, cash on hand. **Requirements (from the original advert)** * Grade 12 / Matric * Basic computer skills (Word, Excel, Outlook, SAP) * Retail experience * Retail administration and operational knowledge * Team player, good customer relations * Leadership and management skills * Trustworthy and honesty * Ability to work under pressure * Deadline driven * South African citizen * MIE, clear criminal and credit record * Driver’s license and/or own reliable transport **Who should apply** Candidates for this role should be South African citizens with a clear criminal and credit record, and either a driver’s license or reliable transport. They should possess a Grade 12/Matric certificate, basic computer skills (Word, Excel, Outlook, SAP), and prior retail experience, including knowledge of retail administration and operations. The ideal applicant is a trustworthy, honest, deadline-driven team player with good customer relations, leadership skills, and the ability to work under pressure. **Deadline** 21st October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/retail-store-assistant-galleria-amanzimtoti-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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