Store Manager - Melville

In brief

Overview This role is for a Store Manager at Dis-Chem Pharmacies' Campus Square - Melville store. The position is responsible for ensuring the overall profitability of the store and maintaining compliance with the company's brand values across all operations. What you will do The Store Manager will be responsible for a wide range of duties including: * Assisting with budget preparation and maintenance, allocating funds, defining financial objectives, and maintaining financial records. * Managing all banking functions, including deposits and cash requirements, and optimizing store profitability. * Participating in daily operational and sales activities to achieve customer service and business growth. * Overseeing pricing, stock control, and managing expenses within budget, including adjusting expense-related stock to correct GL accounts. * Handling total store inventory management, including planning, implementation, investigation, and reporting on counts. * Managing daily stock ordering, maintaining correct stock levels, and overseeing bi-annual stock takes. * Managing store shrinkage, stock flow, and consumable expenses, analyzing trends for planning purposes. * Investigating negative GP values, manual purchases, negative stock on hand, and dormant stock, ensuring physical stock balances with inventory ledgers. * Daily management of out-of-stock items and goods in transit. * Ensuring the store achieves set sales targets across health, beauty, and FMCG, and working with heads of departments to meet targets. * Executing promotions effectively and coordinating with other stores for knowledge sharing and promotional activities. * Maintaining awareness of market trends, customer initiatives, and competitor activities. * Determining profit and sales objectives, designing strategies for inventory levels, and managing work according to store policies. * Proposing innovative ideas to senior management and developing business strategies to increase market share and optimize profitability. * Ensuring merchandisers adhere to Dis-Chem standards, and promotional stock and displays are planned and implemented timely. * Adhering to and ensuring compliance with labelling, pricing, and layout standards. * Approving promotional materials and displays, and maintaining outstanding store condition and visual merchandising standards. * Planning and implementing shop merchandising, layout, and customer traffic flow to maximize sales and brand image. * Managing store cash resources, daily takings, and banking in compliance with operating procedures. * Managing tender discrepancies, balancing floats, and reviewing daily takings reconciliation. * Ensuring transaction integrity by monitoring adherence to internal control procedures and managing cashier service levels and productivity rates. * Controlling overtime and casual spend, signing off on run ends, and following cash collection procedures. * Minimizing price overrides. * Committing to providing excellent customer service, resolving customer problems, and addressing satisfaction issues promptly. * Developing professional relationships with customer contacts and ensuring staff follow company policies. * Ensuring the customer request system is operational and actioned daily, and accurately processing loyalty points. * Reporting and encouraging new loyalty signups. * Managing human resource processes, submissions, and documentation for the business unit. * Managing store personnel, including guiding, supporting, training, mentoring, and development. * Monitoring, evaluating, coaching performance, staffing, scheduling, prioritizing, and delegating tasks. * Ensuring employees receive planned training and managing the performance management process. * Taking ownership of the workforce management system KRONOS, including master data and transactional management. * Managing day-to-day HR administration (leave, hours, scheduling) and developing employees into more senior positions. * Effectively conveying knowledge to the team. Requirements (from the original advert) **Minimum Requirements - Essential:** * Grade 12/ Matric * Minimum of 5 years’ Retail Store Management experience * Computer literate – MS Office * Willing and able to work retail hours **Minimum Requirements - Advantageous:** * Diploma or Advanced Certificate in Management or BCom Degree, Retail Management Diploma or relevant Commercial qualification * Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos **Competencies - Essential:** * Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service * Strong command of the English language * Basic financial skills - GP, mark-up, VAT, etc. * Effective interaction with suppliers, management, reps and staff * Strong analytical skills and time management * Strong interpersonal and communications skills * Basic computer skills Word, Excel, PowerPoint and Outlook * Numerical skills. * SAP, UNISOLV & SuccessFactors. **Competencies - Advantageous:** * Basic IR and management training * Basic accounting knowledge * Portrayal of leadership **Special conditions of employment:** * Willing and able to work retail hours * Local travelling – valid driver’s license and own reliable transport * South African Citizen * Clear credit and criminal records Who should apply This role is ideal for an experienced Retail Store Manager with a minimum of 5 years in a similar management position and a Grade 12/Matric qualification. The successful candidate must be computer literate in MS Office (Word, Excel, PowerPoint, Outlook) and possess essential retail administration and management experience covering receiving, capturing, till operations, cash office, and customer service. They should demonstrate strong financial acumen (GP, mark-up, VAT), analytical and numerical skills, and effective time management. Excellent interpersonal and communication skills are crucial for interacting with staff, suppliers, and customers. Applicants must be willing and able to work retail hours, possess a valid driver’s license, and have their own reliable transport for local travelling. They must be a South African Citizen with clear credit and criminal records. Proficiency in SAP, UNISOLV, and SuccessFactors is essential. Candidates with a Diploma or Advanced Certificate in Management, a BCom Degree, a Retail Management Diploma, or a relevant Commercial qualification are at an advantage, as is experience with Unisolv, SAP, Qlikview, or Kronos (minimum 2 years for Unisolv/SAP/Qlikview). Basic IR and accounting knowledge, along with a demonstrated portrayal of leadership, are also considered advantageous. Deadline 20th October, 2026 Reference Original posting: https://www.myjobmag.co.za/job/store-manager-melville-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• Microsoft Office
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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