Trainee Claims Assessor - Pinelands

In brief

**Overview** This role at Old Mutual, located in Pinelands, is for a Trainee Claims Assessor. It involves using specialist technical knowledge to assess claims within the individual life benefit range for the business and/or specific products. The position is suited for a dynamic individual eager to learn and join a specialised claims assessing team. **What you will do** * Manage own time effectively to meet service delivery needs. * Prioritise tasks and ensure high-quality output. * Continuously broaden individual skills to increase contributions. * Collaborate effectively with others and be able to work independently. * Accept and live the company values. * Apply specialist technical knowledge to evaluate and manage the validity of contracts. * Determine and manage the liability of claims. * Determine, select, and accept risk and/or liability on behalf of the organisation. * Evaluate financial and medical evidence against business rules and practices. * Exercise discretion in decision-making within standardised practice. **Requirements (from the original advert)** * Matric with Biology, Mathematics, or Accounting (essential). * Completed medical / medically aligned degree (e.g., Nursing; Occupational Therapy; Physiotherapy) or a three-year related diploma (distinct advantage). * Claims assessing experience (added advantage). * Specialised medical knowledge through learning or experience (essential). * Experience in the Financial Service Industry (advantageous). * PC proficiency in MS Office (i.e., Word, Excel, etc.). * Well-developed interpersonal skills. * Strong verbal and written communication skills, particularly the ability to have difficult conversations. * Attention to detail. * Well-developed problem-solving skills. * Excellent time management skills. * Good presentation skills. * Must be a team player. * Must be willing to work shifts and overtime where necessary. * NQF Level 7 - Degree, Advanced Diploma or Postgraduate Certificate or equivalent. **Who should apply** * A dynamic individual with a strong willingness to learn and be part of a specialised team. * Someone who is a team player, capable of collaborating effectively while also working independently. * Candidates with essential qualifications including Matric with Biology, Mathematics, or Accounting, and specialised medical knowledge. * Applicants should possess well-developed interpersonal, verbal, and written communication skills, including the ability to handle difficult conversations. * Individuals demonstrating excellent attention to detail, problem-solving, time management, and presentation skills are encouraged to apply. * Those who are adaptable and willing to work shifts and overtime when required. * Candidates who accept and live the company values. * Individuals with an NQF Level 7 qualification (Degree, Advanced Diploma or Postgraduate Certificate or equivalent) are also indicated. **Deadline** 15 October 2026, 23:59 **Reference** Original posting: https://www.myjobmag.co.za/job/trainee-claims-assessor-pinelands-old-mutual Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

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