Overview
The role of an Adviser AIFA: Everyday Banking at ABSA in Ermelo involves operating as a FAIS licensed financial adviser. This position is central to guiding clients through the six steps of financial planning, which includes conducting Financial Needs Analyses (FNA) across disciplines such as Investment, Life Insurance, and Estate Planning. The adviser is responsible for making recommendations based on these analyses, utilizing Absa-approved products, and implementing the accepted advice. A crucial aspect of the role is the regular review of client needs to ensure the ongoing suitability of implemented solutions and to address any new requirements. Additionally, the adviser must continuously maintain their Fit and Proper status to legally offer services under an Absa advice license.
What you will do
Key responsibilities include:
* Establishing and maintaining professional relationships with clients, bank personnel, product providers, and adviser support staff.
* Participating in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business.
* Assessing client needs using recommended tools and preparing/presenting appropriate risk and investment solution recommendations, while adhering to all FAIS regulations.
* Following designated client engagement processes and providing regular feedback to the Regional Manager on lead progression.
* Networking with stakeholders to position Absa Advisers' value proposition to the Bank and clients.
* Meeting sales and/or growth targets through activity planning, identifying clients, conducting comprehensive Financial Needs Analyses using Absa’s Avalon tool (from Aug 2024), and discussing/recommending suitable products or solutions.
* Generating and discussing formal recommendations, completing necessary product application and compliance documentation (e.g., Client Advice Record, FICA), and submitting proposals to product providers.
* Ensuring issued policies align with recommendations and conducting minimum annual client portfolio reviews to maintain relationships.
* Seeking external business opportunities and reporting conversion rates to management and stakeholders.
* Managing personal commission earnings by capturing correct Policy Relevant Information (PRI) numbers, checking commission statement accuracy, verifying PRI number reconciliation, keeping client databases up to date, following up on unpaid premiums/lapses, and managing suspense accounts.
* Engaging in practice management by ensuring staff (Adviser Assistants) understand their roles, arranging relevant training for them, providing coaching and mentoring, participating in performance development discussions, implementing compliant record-keeping controls, and liaising with the Provincial Operations Office for system/equipment maintenance.
* Completing all required compliance exams (e.g., Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts) in specified timeframes.
* Providing monthly feedback to the branch and Business Bank regarding non-interest income seat costs and cross-selling opportunities.
* Segmenting the client base and engaging with business development strategies.
* Committing to personal development by attending all required training to attain accreditation for Absa approved products, attending requisite internal FAIS-related programs, and attaining/maintaining required FAIS credits for Fit and Proper status.
Requirements (from the original advert)
* Must be a FAIS licensed financial adviser.
* Required to ensure ongoing Fit and Proper status.
* Required to remain fit and proper as required for FAIS flagged roles.
* Must attain the required FAIS credits to achieve Fit and Proper status.
* Must maintain Fit and Proper status, encompassing honesty, integrity, and financial solvency.
* Required to attend all necessary training to attain accreditation for marketing Absa approved products.
* Must complete all required compliance exams within specified timeframes (e.g., Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
Who should apply
This role is suitable for individuals who are:
* FAIS licensed financial advisers committed to professional client engagement and relationship management.
* Goal-oriented with a drive to meet sales and growth targets.
* Detail-oriented, capable of managing financial administration and ensuring compliance with regulations.
* Proactive in identifying and pursuing business opportunities.
* Committed to continuous personal and professional development, especially in maintaining financial planning expertise and regulatory compliance.
* Capable of mentoring and guiding support staff, contributing to effective practice management.
Deadline
October 14, 2026
Reference
Original posting: https://www.myjobmag.co.za/job/adviser-aifa-everyday-banking-fais-ermelo-absa-group-limited-absa
Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
Job description
Job Summary
* To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis FNA in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
* To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved products that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
* The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs.
* Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.
Job Description
Key Accountabilities:
Accountability: To establish and maintain a professional relationship with all stakeholders Client, Bank personnel, product providers and Adviser Support staff
* Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
* Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
* Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
* Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
* Follow all the steps in the designated client engagement process as specified by Absa Advisers.
* Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
* Network, on an ongoing basis, with all stakeholders in Everyday Banking PGM’s and Regional Managers and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
* Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
* Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
* Make exclusive use of Absa’s Financial Needs Analysis tool Avalon from Aug 2024 onwards to conduct a comprehensive Financial Needs Analysis for the client.
* Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
* get a comprehensive view of the client's financial needs.
* Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solutions to address financial needs.
* • Generate and discuss a formal recommendation including product quotes for the client.
* On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transactions.
* Gather, generate, and complete all the necessary compliance documentation e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA.
* Submit the proposal forms to the relevant product providers for processing.
* Ensure that the issued policy aligns to the recommended product.
* Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
* Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate i.e., the number of leads provided that were converted to business where applicable.
* Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
* Capture the correct Policy Relevant Information PRI number on the Commission system.
* On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
* Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
* Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
* Ensure that staff members Adviser Assistants have a clear understanding of their roles and responsibilities within the adviser practice.
* Arrange for staff members to receive the relevant training Absa programs for the Interns e.g., systems training, product training and operational training.
* Provide coaching and mentoring to assistants with regards to facilitate knowledge and skills development.
* Participate performance development PD discussions as required by the Absa performance management standards.
* Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards i.e. FAIS, FICA, FSB and
* Liaise with Provincial Operations Office with regards to maintenance of systems and equipment and provision of other services
* Complete all the required compliance exams in the specified timeframes e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts.
* Remain fit and proper as required for FAIS flagged roles.
* Provide monthly feedback to the branch, and Business Bank, regarding non-interest income seat costs and cross-selling opportunities
* Segment the client base according to profile, income potential and commission income.
* Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.
Accountability: Personal Development
* Attend all the required training to attain accreditation to market Absa approved products.
* Attend all the requisite internal training i.e FAIS-related programs/courses.
* Attain the required FAIS credits in order to attain Fit and Proper status
* Ensure that Fit and Proper status is maintained honesty, integrity, financial solvency
End Date: October 14, 2026
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Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments
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Adviser AIFA: Everyday Banking (FAIS) - Ermelo at ABSA | SPANi - South African Jobs