Technical Co-Ordinator - George

In brief

**Overview** This role is for a Technical Co-Ordinator at Fidelity Services Group, located in George. The primary purpose of this position is to ensure the effective completion of all administrative duties pertaining to the designated area. **What you will do** The Technical Co-Ordinator will be responsible for a range of duties that support technical operations and administration. Key responsibilities include: * Ensuring the effective completion of all administration duties pertaining to the area. * Collecting quotes for the allocated area. * Checking that quotes are logged on Listener. * Assigning quotes to technicians. * Prioritizing calls to optimize travelling time for technicians. * Scheduling jobs efficiently according to capacity and geographic location for servicing and installations. * Contacting clients to schedule appointments and confirm times, including managing telephone technical bookings and control room booking sheets. * Assisting sales in booking technicians. * Voiding aged jobs and providing pipeline figures of installations. * Assisting the JHB team in sending job cards. * Preparing BNS and insurance reports. * Scheduling installations for East London sales. * Ensuring that all documents received from OTC are handed to the Technical Manager for allocation to technicians and providing invoice statistics to the Technical Manager. * Following up on the Top 20, Low Bat, and Overactive lists. * Resolving all queries related to scheduling immediately and escalating complications. * Assisting technicians, including loading radios and putting them on test. * Providing EHS Assistance. * Providing technical assistance to clients. * Following up on all jobs with forward for scheduling on the same day. * Ensuring the department runs efficiently by assisting to relieve in the absence of a team member. * Ordering, issuing, and controlling stock, including stock warehouse responsibilities and assisting with stock take. * Assisting in technical invoicing. * Distributing service and installation stock to technicians. **Requirements (from the original advert)** * Grade 12 or equivalent * Excellent verbal and written communication * Minimum of 2 years admin background * Computer literate – MS Office * Experience with Listener – advantageous **Who should apply** This role is suited for an individual with a Grade 12 qualification or equivalent who possesses excellent verbal and written communication skills. The ideal candidate should have a minimum of two years of administrative experience and be computer literate with proficiency in MS Office. Experience with Listener is considered an advantage. The role requires someone who is capable of managing diverse administrative tasks, coordinating schedules, handling stock, and providing support to a technical team and clients. **Deadline** 9th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/technical-co-ordinator-george-fidelity-services-group Source: myjobmag

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At a glance

• Microsoft Office

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