Merchandiser - Thavhani Mall

In brief

**Overview** This role is for a Merchandiser at Dis-Chem Pharmacies' Thavhani Mall store. The primary purpose of this position is to ensure that Dis-Chem's basic merchandising standards are properly executed and maintained, alongside providing excellent customer service. **What you will do** The Merchandiser's responsibilities include: * Restocking merchandise as needed to ensure maximum sales. * Ensuring delivered stock/stock pulled from the storeroom is stored and packed in the correct space timeously. * Ensuring stock on shelves has not reached its sell-by date. * Ensuring the full range of products is on the shelves at all times. * Facilitating rotation of stock on a regular, FIFO (First In, First Out) basis. * Reporting low stock levels, out-of-stock items, damaged stock, and expired stock to management. * Assisting with counting of stock files and general stocktaking. * Adhering to Dis-Chem’s operating standards, store layout, and planograms. * Ensuring boxes are flattened after unpacking stock and taken to the designated area. * Ensuring front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing. * Reporting all price discrepancies to management. * Keeping abreast of current and new products. * Ensuring merchandising displays are built, faced up, stocked, and maintained. * Maintaining daily physical upkeep of the store and merchandise displays, and being responsible for designated stock in the storeroom as well as on the shop floor. * Assisting with loading and off-loading of stock. * Ensuring items without barcodes are clearly marked. * Assisting with back shopping. * Assisting in training of new staff. * Providing friendly, helpful, and courteous assistance and advice to all customers. * Ensuring all out of stock queries from customers are followed up with the customer service out of stock list. * Ensuring all customer stock queries are dealt with and resolved. * Ensuring the correct uniform and badge are worn at all times. * Minimising any losses by handling all merchandise carefully. * Adhering to Dis-Chem policies and procedures, Standard Operating Procedures (SOPs), and health and safety rules and regulations. **Requirements (from the original advert)** * Grade 12 / Matric * Up to 6 months’ retail experience * Computer literate – MS Office * Willing and able to work retail hours * Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to * Reliable transport and/or reside in close proximity to the store * South African citizen * Clear credit and criminal records **Who should apply** The ideal candidate for this Merchandiser role will have a strong command of the English language, be presentable, and capable of effective engagement with customers, management, and staff. They must be trustworthy, honest, and possess good time management skills. An advantage would be candidates with at least 1 year of retail experience, who are bilingual, and have knowledge of merchandising standards and the FMCG industry, including product and category knowledge. The ability to analyse ZMORE reports for ordering and stocktaking, and to report bad/suspicious behaviour relating to both staff and customers, would also be beneficial. **Deadline** 13 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/merchandiser-thavhani-mall-dis-chem-pharmacies-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Office
• Customer service
• Bilingual (English & Afrikaans)

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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