Retail Store Assistant - Baby City Mall of the North

In brief

**Overview** This role is for a Retail Store Assistant at Dis-Chem's Baby City Mall of the North location. The primary purpose of this position is to assist with the overall management of the store, ensuring that operational and administrative duties are performed according to standard policies and procedures. **What you will do** * Manage and report all customer compliments and complaints to management. * Establish a professional relationship with customers. * Ensure all customer stock queries are dealt with and resolved. * Maintain effective external communication with customers when they require feedback. * Assist customers with any enquiries and refer customers to the appropriate departments where applicable. * Adhere to the customer turnover per hour rate as per company benchmark. * Manage the shorts and overs at the point of sale, including the floats. * Manage refund and return transactions. * Ensure that back shopping and returned goods are handled correctly. * Verify and review deliveries and invoices for total accuracy. * Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system. * Manage and control high risk stock. * Prepare the run reconciliation on a daily basis. * Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels. * Maintain effective liaison between relevant parties. * Maintain effective document control including but not limited to float, petty cash, cash on hand. **Requirements (from the original advert)** * Grade 12 / Matric * Basic computer skills Word, Excel and Outlook. SAP. * Retail experience * Retail administration and operational knowledge * Team player, good customer relations * Leadership and management skills * Trustworthy and honesty * Ability to work under pressure * Deadline driven * South African citizen * MIE, clear criminal and credit * Driver’s license and/or own reliable transport **Who should apply** The ideal candidate is a South African citizen with Grade 12/Matric, basic computer skills (Word, Excel, Outlook, SAP), and retail experience. They should possess retail administration and operational knowledge, be a team player with good customer relations, and demonstrate leadership and management skills. Essential personal qualities include trustworthiness, honesty, the ability to work under pressure, and being deadline-driven. Applicants must have a clear criminal and credit record and either a driver's license or reliable transport. **Deadline** 23 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/retail-store-assistant-baby-city-mall-of-the-north-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.